Samsung mobile Phone (Android 4.0 system) cannot receive file troubleshooting via Bluetooth

The Bluetooth device is not found

: Mobile phone need to turn on the Bluetooth switch, and the Bluetooth set to visible mode, other devices can be found.

Bluetooth not turned on

: Use Bluetooth transmission function, need to turn on the mobile phone Bluetooth.

. under the Standby page, click on the lower left corner menu key and select Set.

2. click "Bluetooth".

3. Click on the top right button to "green" to open the state.

Bluetooth is turned on

: When Bluetooth is turned on, the Bluetooth device must be visible and other devices can be searched.

1. confirm that the distance between two Bluetooth devices is within ten metres.

2. under the standby page, click on the lower left corner menu key and select "Set".

3. Click "Bluetooth".

4. Click on the lower left corner menu key, and select "Visible Timeout", select the desired time length.

Can search the Bluetooth device but the pairing is unsuccessful

: The two devices need to be paired to authenticate each other before Bluetooth transmission can be realized.

When you receive the Bluetooth pairing request, click OK.

Paired successfully but cannot receive file

: When you receive a file, you need to confirm the file receipt manually.

1. After receiving the Bluetooth authorization request, click "Accept".

2. Drop the phone top curtain, the notice will be prompted Bluetooth reception progress.

3. After receiving the success, will show the reception is successful, click can view the transmission content.

The above operation is still unable to resolve

1. The above operation still can not use Bluetooth to receive files, it is possible that the file format does not support or Bluetooth compatibility between the phone, it is recommended to replace other file transfer or search for other mobile phone Bluetooth settings try.

2. It is possible that the mobile phone has a third-party software shielding Bluetooth or some settings caused by the changes. You can go to the phone's settings menu, click "Reset" (some mobile phone this is "private" or "privacy"), the phone back to the factory settings. Before you restore your factory settings, back up important data stored on your phone, such as phone books, short messages, photos, video files, and so on, because the phone will lose all of the content stored on it when it's back to factory settings.