Samsung mobile phone 9100/I9100G cannot connect to the computer. How can this problem be solved?

We recommend that you log on to the following URL: http://www.samsung.com/cn/support/usefulsoftware/KIES/JSP to download and install the KIES software, after installation is successful, you do not need to open the KIES software, then please follow the steps below to continue:

 

 

1. In standby mode, click the menu key in the lower left corner and select set ].

 

 

 

2. Move the screen up and select development ].

 

 

3. Cancel the USB debugging check.

 

 

 

After the connection is successful, the mobile device drive letter will pop up on the computer, and then open the device (if not, you can enter my computer, find the mobile device drive letter, double-click to open ), you can copy the data in your computer to the drive letter.

 

 

If you still cannot connect to your computer after the preceding operations, we recommend that you:

 

 

1. Check whether Windows Media Player is installed on your computer and whether the Windows Media Player version on your computer is later than 11. If the version is earlier, you are advised to download the latest version of the software.

 

 

2. Open the Kies software, click [solve the fault connection], and reinstall the driver.

 

 

3. Change the USB interface of the computer. We recommend that you use the USB port behind the host for the desktop.

 

 

4. Disable anti-virus software or firewall on your computer.

 

 

5. It may be related to the computer system compatibility program, or you can try to connect to another computer.