This article describes how to Troubleshoot Failures when a Huawei router fails to access the Internet. Taking the built-in dialing method in Windows XP as an example, troubleshooting for other Internet access methods or operating systems is similar. Www.2cto.com
1. Go to the Device Manager of the computer connected to the vro and check whether the computer Nic has been correctly installed. If there is a fault, reinstall the NIC. 2. Check the NIC settings of the computer, try to manually specify the IP address as the 192.168.0.x CIDR block, which is the same as the vro and does not conflict with the gateway or vro. 3. Try to ping 192.168.0.1 in command line mode, check whether there is a response. If time out is returned, review the Ethernet connection and IP settings;
4. If you can connect to the vro, ping a known Internet address, for example, ping 202.96.209.20.. if you can ping the vro, The vro setting problem is basically ruled out. If you cannot ping the vroping, check whether the configuration is correct. 5. ping An Internet URL, for example, ping www.google.com. If the ping is successful, the network settings are correct, check whether the computer configuration is faulty, for example, the security level is too high or the firewall is installed with viruses. If you cannot ping the computer, check the DNS settings of the Computer Nic; www.2cto.com
6. If you can ping the vro but cannot ping the fixed IP address of the Internet, you can basically identify the problem of vro settings. log on to the vro and follow these steps to check: (1) check whether there are several connections. If more than one connection exists, delete other unused connections to keep only one connection to be used;
(2) enter the connection and check whether the correct type is used. Generally, the most commonly used login type is PPPoE. You need to provide the following information when using this type of login, please confirm in sequence. First, specify VPI and VCI. Please consult the network service provider for the correct value and enter the correct value. Second, please confirm that you have entered the correct user name and password. (3) select whether to enable On-Demand connections. If yes, connections are activated only when traffic is used to access the Internet. If you do not select keep connection, set it to 0.
Confirm whether the above parameter settings are saved. After the above settings are correctly configured, you can access the Internet.
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