Since Apple's latest itunes (12.1.0.71) changes are large, the PP assistant on win system is unable to recognize the latest version, resulting in the inability to identify iOS devices. On this issue, pp-related technical personnel have been in urgent processing! If itunes has been updated please uninstall the latest version of itunes and components on your computer and then install the old version of itunes with the help of PP Assistant (win) to recover. The following is an uninstall tutorial operation:
1. Correctly uninstall itunes and its components in the order:
Because itunes involves multiple interdependent components, uninstall itunes and related components in the Control Panel-> Add or Remove Programs in the following order:
1), ITunes
2), Apple Software Update
3), Bonjour
4), Apple Mobile Device Support
5), Apple application Support (32-bit)
6), Apple application Support (64-bit)
2. Click to install after download is complete.