When I saw the picture he cut, I immediately associated myself with the problem that word was often encountered in XP before, and I asked him to try that solution. I didn't expect the results to work out, no more "word stopped working" prompt. Here to share some of the Win7 solution!
Word stops working with the following methods
method One, double-click to open "Computer" in the upper-right search box to enter "Normal.dot", at this time the Win7 system will automatically search for the name contains "Normal.dot" the name of the file, search results may have a lot of similar files, but you just need to find "C: Usersadministrator appdataroamingmicrosofttemplates "This path below the" Normal.dot "file, and then delete it.
method Two, open the system left the "Start" button, in "Search procedures and Files," enter "Regedit", and then select "Regedit.exe" into the registry;
After entering, find the following:
Rename the top two folders Word and addins to Word2 and AddIns, and it's OK.
When you open Word in safe mode, create a new document as shown below
The following image appears after Word, and then click "Templates on this machine"
In the Pop-up template box, right-click to remove the template named "Blank Template", click OK, restart Word to open the normal
① first, close all office related programs;
② click on "Start" menu, select "Run", enter Regedit to enter Registry Editor;
③ in sequence, find Hkey_current_usersoftwaremicrosoftoffice12.0word
Hkey_local_machinesoftware microsoftofficewordaddins (with Word add-in)
Rename both of these folders Word and addins to word1 and addins1.
After the completion, and then reopen word to see, ok,word2003 finally can normal use.