One, all discs cannot be read
: All discs placed in the optical drive are not readable
1-1. Whether there is a letter in the system
: Open the Computer window to see if there is an optical drive letter icon
1-1-1, there's a letter in the system.
: Opens the Computer window, inside can see the optical drive letter
1-1-1-1, re-identify the optical drive
: the CD-ROM can be read after the optical drive is re recognized in Device Manager
You can see the CD drive disk in your computer. , it is recommended to enter the Device Manager, the DVD/CD drive under the right mouse button to uninstall the optical drive, and then restart the computer, the system automatically recognized, such as the re-recognition can read the CD-ROM, problem solving
1-1-1-2, re-identify optical drive still cannot read disk
If the optical drive is not recognized, it is still not possible to resolve the recommendation to use the System CD-ROM drive to reboot the system. If you can reinstall the system, the problem is solved, such as the system tray installation system is recommended to be sent to the repair center detection
1-1-2, no letter in the system
: Open the Computer window, which does not see the optical drive letter
If you do not see the optical drive letter in your computer window, it is recommended that you view the drive letter in Disk Management.
1-1-2-1, Disk Manager does not have the drive letter
1-1-2-1-1, Disk Management can see the CD drive letter
If you see the CD drive letter in Disk Management, you can click the right mouse button on the disk letter and select "Change Drive letter and path" to change the drive letter of the disk to a different drive letter. If the computer window can see the optical drive after the change, and then test read the disc, if you can read, solve the problem
Unable to read disc after changing letter
The change drive icon is already in the computer window of the drive, but the disc still cannot be read. It is recommended that you use the System CD-ROM drive to boot and reinstall the system. If you can reinstall the system, the problem is solved, such as the system tray installation system is recommended to be sent to the repair center detection
Optical drive letter not seen in 1-1-2-1-2, Disk Management
If the CD drive letter is not visible in Disk Management, it is recommended that you enter the BIOS to see if the optical drive is recognized. If you recognize the optical drive, it is recommended that you reuse the system disk installation system, and if it can be installed, solve the problem. If you do not recognize the system disk installation system recommended to be sent to the repair center inspection. If the optical drive is not recognized in the BIOS it is recommended to restore the BIOS default settings, if you can re-identify the system to see if the optical drive can be used, if the problem is resolved, if not yet available, it is recommended to install system attempts, if you can install the system to solve the problem. If system disk installation system is not recognized, recommend to the repair center for inspection
Second, individual discs cannot be read
: The individual discs placed in the optical drive cannot be read
2-1, genuine CD can not read
: Some of the genuine disks used cannot be read
For random discs, it is recommended to use a random disc test. If you can read the recommendations and then replace the other disc test, if still unable to read, recommended to the Service center detection
2-2. Pirated discs cannot be read
: Some of the pirated discs used cannot be read
The proposed use of genuine optical disc testing, such as genuine CD can be read, the optical drive reading CD normal (pirated discs due to quality can not guarantee that some discs may not be read)