Solve the problem that PCoIP cannot log on again due to disconnection of View 5.0 virtual desktop timeout.

 

1. Try to use VMware View Client 5.0 to select the PCoIP protocol to log on to the allocated virtual desktop for a period of time, the system will automatically shut down, and when you log on again, the system will prompt that the desktop is busy and you cannot successfully log on to the allocated virtual desktop;

2. the system log information of the virtual desktop is similar to the following:

 

01. Pending portal logon timed out for user vmanager \ leader. wu, wssm may have failed to start correctly, or the user was not able to connect and log in. Pending count

Fault Analysis

PCoIP has a 15-minute automatic interrupt mechanism. This problem is caused by any operation on the virtual desktop within 15 minutes, so the desktop is automatically disabled;

Solution

1. Go to the registry of the virtual desktop and find the following key values:

 

01. HKEY_LOCAL_MACHINE \ SOFTWARE \ VMware, Inc. \ VMware VDM \ Agent \ Configuration \ VdmConnectionTicketTimeout

2. Create a dword value. The value is initially set to 8000. Wait for another test. If the problem is solved, set it according to the expected timeout time;

3. In addition, make sure that the following registry key values contain C: \ Program Files \ VMware View \ Agent \ bin \ wssm.exe:

 

01. HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon \ Userinit