A friend. When installing part of the software, it is always the first time that the installation program starts the installation engine failed: This interface is not supported, and this problem still occurs after the reload system.
Some software installations require "Windows Installer" support, the general workaround is to click the Control Panel command on the Start menu, double-click the Administrative Tools icon in the Open Control Panel window, double-click the Services icon in the Open window, and then in the Pop-up Services dialog box, locate Windows Installer service, double-click the service entry to change the startup type to "manual" in the Open Wi11dows Installer Properties dialog box, and then click the Start button.
This service should be stopped after the program is installed. If you still have problems, try downloading the latest Windows Installer version to the Microsoft site.
If the problem persists, you can check it by following these steps.
The first step: Whether you have administrator privileges.
Step two: The installation file is single-threaded. Viewing a running process in the process manager, if it has "ikernel.exe", means that you cannot install it now, end this process, and then install it.
Step three: Delete the "C:Program Filescormrronfilesinstallshieldengine" folder, and then heavy-waxy row installer.