[Tao Sheng still] "big service"

On October 6, 2014 China Enterprise Service Partners Conference was held in Suzhou. According to reports, nearly 700 partners in China attended the conference. At the Partner Conference held in Nanjing in March this year,  was already talking about the concept and strategy of "big service". At the conference in Suzhou, "big service" was still the core.

In the context of ICT integration, not only products and solutions need to be integrated, but services also need to be integrated. Service integration not only refers to service product innovation, but also to provide comprehensive end-to-end services. service channels and partners must also be more closely integrated.  estimates that the service revenue in the future may account for 1/3 of the company's total revenue. Services are already an important part of ICT solutions. provides a full-lifecycle "big service" solution covering various stages of planning, design, implementation, operation, and upgrade, it focuses on the four major Value Sharing themes: basic assurance, business enabling, innovation guidance, and talent alliance. Through "One platform and three modes" (to build a unified customer-oriented service platform, the three modes are Certification Service Partners, authorized service partners and joint service solutions) will work with its partners to build a harmonious and healthy "big service" ecosystem.

In the Q & A session attended by  leaders and partners, the most impressive question was the question of talent cultivation. has invested a huge amount in the "Talent alliance" and has invested nearly yuan in training, rewards, and other funds. The partner has also benefited from  talent training mechanism to continuously improve its service capabilities and make a transformation with . However, the partner team also raised the hope that will continue to be more in-depth and flexible in terms of talent training in the future. In addition to traditional universities, it can also include students from technical and technical schools.

The "drill-level" CSP certification for  services is well recognized by partners. Several partners involved in the discussion are sprinting towards the highest level certification of "5 diamond. Through higher-level certification, will provide more support. However, some partners said that the threshold for "5 diamond" is indeed a bit high, and there are strict standards on the number and level of certified personnel, which is really hard for common partners to achieve.

also hopes to continue its development in emerging service fields, such as outsourcing and cloud services. It is said that  will launch the cloud partner certification program next year.

[Related data]

So far, there have been more than 3500  enterprise business partners in China, including more than 700 service partners and more than 5000  certified engineers. By 10000, there will be more than 120 enterprise business partners in China, of which more than 30 thousand will be supported by over million partners and more than  certified engineers nationwide.

This article from the "Guo Tao's storage world" blog, please be sure to keep this source http://gtstorageworld.blog.51cto.com/908359/1569500

[Tao Sheng still] "big service"