User Demand Research report
Project Name: Smart Ordering |
Project number |
Research topic: Intelligent Food Demand Research |
Interview Date: 2015.4.12 |
Research location: School entrance street side food stalls |
Interview Department: Food stall vendors and students waiting in line to buy rice |
Participant: {name, title, contact information, etc.} |
1. Purpose of the interview
To know if there is a food stall online service, whether there is this demand;
Students have the desire to order meals online, and what advice;
2. Key issues
Find out what it means to launch this ordering software
3. Research Records
Table 1. Snack stall
Problem |
Feedback |
Suggestions |
Do you usually have more people to buy food? |
Usually buy more people, not the peak is not too much |
|
Busy at rush hour? |
The peak is busy. |
|
Can I order a meal in advance? |
Pre-order meals available |
|
How do I order a meal? |
Order meals in a way that customers send their own text messages |
|
Is it possible to order meals online? |
If you can order meals online, you will use |
|
What if the food is cold when the meal is ordered in advance? |
Will cook according to the time required by the customer |
|
Do you have a smart phone? |
Smart phone, can install software |
|
Table 2: Buy a meal classmate
Problem |
Feedback |
Suggestions |
Do you usually come out to buy rice? |
Not often, a part of people often |
If the meal is not cold in advance, I hope to eat hot |
Does it take long to get out for dinner? |
Especially in the rush hour. |
|
Would you like to order a meal in advance? |
Want to order in advance, avoid rush hour, save time |
Can I deliver a meal? If you could just send it to the dorm, it'd be great. |
4. Problem Feedback
See above research form
5. Legacy issues
About delivery, but also according to the software after the launch of the response, demand to decide;
6. Related Information
No
Team Development-User needs research report