Telecom Business Support Report System solution
Current status of telecommunications
Today, China Telecom in order to operate conveniently, using a number of systems for daily operation support, but in the operation faced with the following two difficulties:
1: Not in time. New business, such as the opening of the Treasury, because the first design did not consider the business, the system can not timely statistics to the new business corresponding market response;
2: Not fixed. Telecommunications to generate temporary care indicators, such as the electronic channel Feedback in a county, if the re-establishment of a system, a period of time after the need, not cost-effective;
In view of this situation, each prefecture-level cities adopt several ways:
1: Build a set of report system to make the report;
2: Use of open source third party reporting software.
At this time, the report effect is poor, difficult to get started, and low development efficiency of various shortcomings, seriously restricting the development of telecommunications operations. Therefore, it is necessary to use professional reporting software for business support.
Based on this, the use of finereport to compensate, solve the telecommunications Industry report response is not timely, not cost-effective problems.
Taizhou Telecom Case
Taizhou Telecom is due to the lack of timely response to the problem, the Business Support department adopted the Finereport software, the use of Excel design model, in the new business, stage care indicators, long-term relationship indicators three pieces of the rapid report production show.
Telecom new Business
China Telecom's new business, such as the Treasury, business pilot, Campus day wings and other business data aggregation show. In order to recruit treasures for the sales case, the customer can quickly generate a treasure to recruit the business data, the use of the chart to display;
Phased care indicators
China Telecom launched a number of business, there is a part of the business needs to pay attention to the concern, such as: C Network, intelligent machines, rural development, broadband speed-up construction, such as the report presentation analysis. Take the C network as an example, the customer can form the cockpit through the rich chart of Finereport, and carry on the periodical analysis to this business;
Long-term Care indicators
China Telecom commonly used to report on the company's Daily Traffic Management, quarterly maintenance Quarterly, daily flow list, the main direction of the telecommunications. The following is an example of traffic and regional maintenance, which allows users to analyze sales figures visually;
Finereport map function, can realize different time contrast analysis in different regions
Analysis of actual telecom reports
Development category |
The development of broadband speed-up construction in the province semi-monthly, monthly development of electronic channels, user analysis of campus development, application of enterprise and enterprises industry, bidding results, business pilotage analysis, rural branch development analysis, product development volume (c Network, intelligent machine, broadband), Taizhou key indicators |
Maintenance class |
Quarterly Maintenance daily, expiry ITV, broadband renewals analysis, transfers analysis, EVDO inactive user analysis, post-payment pre-deposit analysis, photo-high-end intelligent machine analysis, old users change the machine report |
Using classes |
Analysis of mobile phone out of storage |
Income category |
Number Baisi Big channel revenue analysis |
Service class |
Traffic management Analysis (daily, monthly), do traffic for 0 analysis, do traffic stratification analysis, mobile phone sub-file analysis, traffic daily automatic generation of sending mail, CDMA inbound analysis, daily call anomaly analysis, the current network voice can not be approved price phone list |
Telecom Business Support Report System solution