Failure phenomenon:
QQ and other communication software can be opened, unable to open the Web page.
Reason Analysis:
This problem is due to a DNS problem.
Solution:
First, reset the DNS method as follows:
1. Reset DNS, open start---attachment---run cmd as Administrator;
2. Reset DNS using the IPCONFIG/FLUSHDNS command.
Second, check IE proxy settings (general home Internet to cancel the agent and script)
1. Click to open IE---internet option;
2. Open the connection---click on the Regional Network settings---View the related configuration settings.
Third, restart the modem (if the Internet through the router, it is recommended that the modem and routers are power off after the restart attempt).
Four, the use of anti-virus software comprehensive killing virus (also have due to anti-virus software or firewall exception caused by the inability to open the Web page, at this time need to recommend the uninstall has been installed firewall and anti-virus software, reboot after testing), this step requires the first question
Five, you can log in to QQ general hardware failure, if the method is invalid, you can recommend to replace other browser test.
If you can confirm the network environment is normal, can save important data, System restore or system recovery operation
