The failure of the technology from the Hua-Luo revealed the common problems of IDC

March 1 in the morning, the author's website can not be opened, landing server found unable to connect, so to the Electrical Technology customer Service Office, but the delay can not connect customer service calls. March 2 opened the website of the Hua Information technology has been announced in Shenzhen Hua-Luo technology has declared March 2 0 o'clock to stop all the IDC services, during this period has not received any information about the company's failure. Because of the failure of the Hua-Luo science and technology cause the author website 4 days can not be normal operation, during the dialogue with the customer service and manager of the domestic IDC all kinds of evil exposed to the incisively and vividly.

One, delay time. From March 1 to March 4, the author to power more than 30 times, the answer is only, and did not give any definite time confirmation, until March 4 to inform the author of the company closed, any leasing business will not open.

Second, the intention to detain customer data. From March 2 onwards, the author does not report any hope of opening, and asked the author to back up the data, the manager and customer service answer is unable to give; March 4 I angrily to the power of its manager, and the request if not to give the data will be legal form to safeguard their own interests, Finally, the manager asked its customer service in the form of QQ to the author, since can be so resolved, why the domestic many IDC but are reluctant to give customer data.

Third, the responsibility to the telecommunications. During the crackdown on the network incident I also experienced, two different IDC, the answer is the same: This incident caused by telecommunications, if you want to solve the form of law, you can directly find telecommunications.

Four, a refund is not to talk about. During the crackdown, the answer is: this is an irresistible factor, so no refund. Wah-tech collapse of the incident even more outrageous, the answer is: Your customer service suspected fraud, we have to the relevant departments alarm processing.

Delay in hiring and refusing to give the contract. Rented from the server in November, has been called customer service to give the contract, but repeatedly delayed by customer service, and even to the Chinese technology failed to get the contract. This point also lies in the author does not pay much attention to the cause of the contract, so caused a lot of inconvenience later.

In the face of domestic IDC such evil deeds, the vast majority of the webmaster how to survive, the majority of the interests of the webmaster how to be maintained.