The cost of loyalty-look at how Feng Lun, a real estate crocodile, looks at loyalty

Private enterprises instinctively like to use loyal people, emphasize the loyal relationship between people and people, and develop some relationships into loyal relationships among acquaintances. Why? In the early development of private enterprises, due to the lack of protection by laws, regulations, and norms, only people can obtain basic protection. The highest goal of protecting people and people at this time is to form a relationship of mutual loyalty, especially the loyalty of employees to the boss, in order to deal with the uncertainty of the system and the unfairness of the external environment, improve Our cohesion and competitiveness. It is particularly interesting that private enterprises in the West are not very loyal. They emphasize the loyalty of all employees to the company, rather than the loyalty of a few people to the boss. The loyalty emphasized by private enterprises in China is not for all employees, but for all employees to be separated into small circles. Then, people in small circles become private and loyal to themselves and even to their families, turning most people into rules allows them to talk about rules. The West emphasizes the ownership and loyalty of the company, rather than the loyalty to the boss, because their laws are sound and the boss is not insecure. This is different from China's. The boss sometimes emphasizes the loyalty of an individual to him because the individual is insecure and needs the loyalty of a few people to help him do something. In other words, private enterprises in China often attach importance to loyalty because they do not have confidence in the system or are insecure about the passive defense measures they take and the measures they have to take during business operations, however, this loyal relationship is often used too much by some bosses, so that a few people inside the company form a special relationship. Does this special relationship have advantages or disadvantages for the company's operation? I think the short-term advantage is not good for the long term. If you do not follow the rules, the more loyal you are, the more likely you are to go beyond the rules. In the end, chaos will occur within the organization, and the organizational costs will continue to rise.

   In addition, from the perspective of Chinese folk culture, if you want to make people loyal, you have to pay a lot. What is loyalty? Many things often run out of the way with the boss's ideas. For example, if you have a very creative boss who is worried about many non-standard practices in the early stage of the business, he thinks that the loyalty of financial personnel is very important. He finally came up with a trick and went to jail to find financial personnel. He went to jail to find an accountant who was in jail and never sold out his boss. He asked the prison administrator if he had sold his boss and whether he had kept his mouth secure. If this is the case, he will take this person out and turn it into his own employee. This person was impressed by him, and at the same time, he was able to hold on because he had been in jail. After he used it, he felt that such a person was indeed loyal. However, this sub-practice brings about a negative cost, namely the moral cost. Everyone knows that the boss is looking for someone to do finance from prison, and he will surely guess that the boss has done a lot of bad things. Once everyone loses their trust, the crisis of the company will come one after another.

   Another boss is even more interesting. The dead party he keeps cultivating seems very loyal to him. But when he goes into an accident, after these people are arrested, they will be recruited in the first trial. This boss feels very painful because no one can believe it. As a matter of fact, I have asked my friends in the Judicial Department, why are these people so easy to recruit? The friend said, "It's very simple. We 've been doing this for a lifetime. He was in for the first time. How can he not do this? My major is the reviewer, unless you keep on going out and have experience in anti-investigation. He has tried criminals for decades and has recruited 95% million people. Only 5% of them are constantly in and out, and they really have any faith or special background ." However, the loyal people that the boss uses must mostly belong to 95% of those who have no criminal records. They must be recruited.

   Even if a loyal person is arrested, he and his boss are playing a prisoner's game: if the boss is still out, how can he know that he is still out, how can he know what he will do to him if he doesn't hire a boss? Once the boss is locked inHow can he determine this problem when it is isolated from external information? Therefore, when he is unable to judge, he will be offered with the help of the Management and interrogation of prison personnel and the stimulation and guidance of various information. Because of this, I once told my staff: If you

If you get in, hurry up. Why? First, you are not professional in this regard. How can you leave it empty? If you do not do anything, it means that the judicial cadres are incompetent. Second, I will not break the law and there is nothing to hide for me. If you haven't covered it for me before I commit a crime, I'm sure I 've gone in, so it's impossible to protect you. But there are two things: first, you don't want to compile a story. Then, you just need to write a story. Second, I want to do nothing bad, I don't want you to have the opportunity and demand to compile stories. I know that once you encounter such a situation, you have to be honest, so I will never violate the rules and regulations. I don't expect you to be loyal, don't tell me that you are loyal. I want you not to break the law and give your editors the opportunity to follow the story. If you need to face the law enforcement staff, you must actively support the judicial work and provide support to them, only in this way can our company make progress. So I don't want to be loyal to me, but hope that I don't make mistakes. I don't believe anyone is willing to pay for this loyalty cost, and this cost is sufficient to resist the experience of judicial cadres. He does not want to pay this cost, and I cannot guarantee that he will pay this cost for him. Therefore, we are all seeking truth from facts, working in accordance with the law, and not doing anything bad. This is my attitude towards loyalty.

   Under normal circumstances, how much will loyalty cost? What is the relationship between a loyal employee and the company's leadership? The first is the relationship that requires special return, because loyalty must be rewarded. According to China's interpersonal relationship model, once an acquaintance becomes an acquaintance and an acquaintance becomes an intimate person or a family member, he can neither return nor sacrifice infinitely, nor request return infinitely. He may whisper in his heart: my eldest brother and I have been in charge of my affairs for so many years, and my wife and children have. When you want to give him more returns, the system does not allow them, and you have to deal with them outside of the system. Therefore, this person will have a sense of superiority over the system. He became loyal, and the other 99% were not loyal, and the Organization began to split. In addition, if he has been following you for decades, his expectations are extremely high, and he finds that there is a gap, so he will complain. There are two forms of such resentment: one is to accumulate in your mind, the other is to say that it may be used by others in the future, so when your opponent wants to harm you, it will open the gap from these people. Why do you need reliable people? It is often because of the fact that you want to keep confidential things that are inconvenient to make public within an enterprise or institution. When he leaves, he can take this thing to threaten you with resentment. Therefore, there has always been a saying in the rivers and lakes: the most reliable and dangerous. The most reliable cost is the highest, because the risks are also the highest. In Chinese history, many "Big Brother" are killed by the most reliable people around them. This is the story of countless rivers and lakes in the history of China. For example, if the time is too long, the chefs and bodyguards require special returns, and the Masters sometimes fail to do well or neglect, they put their resentment in their hearts.

   Therefore, the progress of private enterprises should have a sign that the number of people who are directly loyal to the boss is decreasing, the number of people who follow the rules is increasing, and the company's specifications and transparency are increasing. On the contrary, the company keeps attracting loyal people around it to do anything that can't be seen. At the same time, blocking other employees makes other employees less loyal, and the company is more and more dangerous. Because someone will always find out about irregularities and report them out. If you use loyal people to destroy them, more people will complain, and the company will eventually kill. I think one of the final signs of the progress of a private enterprise is the boss's policy to eliminate the last person loyal to him, so that all employees can go to the loyalty system and stay loyal to their own company.

  A few years ago, I heard that some private enterprises have adopted some measures, such as hiring loyal people and throwing a stick at night to target customers. When I talked to Wang Shi about this incident, he said that Vanke could not do it. He could not find anyone who did it for him. He never did anything invisible to the system; if there is a customer dispute, they will solve it, and if the employee is dismissed, they will go to court. When no one is loyal to the boss of a private enterprise, the company's system becomes the only code of conduct, and the company is truly a company in the sunshine. A good company has no secrets. The only insurance solution is rule-based and legal.