The hippocampus, the Apple helper connected to the computer, can't recognize, no response.

Source: Internet
Author: User
Tags touch
One. Whether the data cable is connected
Use the Hippocampus Apple Assistant to download the genuine app free of charge if you want an iphone, a computer with a USB port, and then connect the device to the computer via the Apple cable, and note that the iphone4s and previous versions of the phone need to use the 30PIN data cable, and IPhone5 and iphone5s need to use lightning, and in order to ensure transmission stability, please use the genuine data cable Oh!
Two. Check to see if itunes is installed
itunes Official latest edition: http://www.cr173.com/soft/7009.html
Three. Whether the Apple Mobile device service is running
If iTunes on Windows does not recognize the IPhone, IPad, or ipod touch, the Apple Mobile Device Service (AMDS) may need to be restarted. Alternatively, you may receive the following error message when connecting to a device:
"This [device] cannot be used because the Apple Mobile Device service is not started. ”
Solving method
1. Turn off ITunes and disconnect the IPhone, IPad, or ipod touch.
2. Open the service. (under Windows XP, choose Start-Control Panel-open Administrative Tools; Windows Vista or Windows 7 Click "Start-enter ' service ' in the Start Search bar and click Enter; move the cursor to the upper-right corner of Windows 8 to open the" Super button "- Type services in the Search field-select settings under the Search bar-select View Local Service on the right side of the screen.
3. Select Apple Mobile Device and click to stop the service as follows:
4. After the service is stopped, click "Start this service".
After the 5.Apple Mobile Device service starts again, open iTunes and connect the device.

Four. Lock screen Password
If you have a lock-screen password on your iphone, you need to light the screen and unlock it in order to reduce the likelihood of an error when your computer is connected to the iphone.

Five. iOS9 Click the Trust problem
If you have upgraded a tall iOS9.0 or 9.2 version system, remember to gain trust after connecting to the computer to ensure that the data on your iphone is accessible from your computer.
Related Article

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.