As long as the Internet users using the router, have encountered the whole network disconnected the situation, performance for all computers can not access the Internet, then we should do?
Usually this kind of connection is more complicated, this article to H3C route as an example to provide a solution to the idea, I believe you know after reading, dealing with this situation is relatively simple.
First, drop the line, check whether the computer can log on the router management interface, if you can not log in, then basically is the reason for the router, try to re-enable the router, if still not, then refer to this site Huawei router settings, which have a solution, the first to solve this problem.
Second, check whether the WAN port off line, if the WAN is PPPoE dial-up Way, look at the third step, if the static IP or dynamic IP access mode, look at the fourth step.
Third, check the router running state, Wan port status shows whether the connection, there is a connection with the IP address and other parameters, if not connected, then the representative dialing off the line, select the system log, the router log information saved, if connected, select System Tools, diagnostic tools, ping extranet, see whether pass.
Check the WAN port status to see if it is connected and check the WAN port network cable connectivity If it is not connected; If the display is connected.
If the WAN port is not diagnosed, it may be a line problem, and the modem of the front-end line can be restarted or reopened. If you are still unable to recover, you will need to contact your ISP for resolution.
Six, Wan mouth diagnosis, then fall into the intranet problem, pay attention to check whether there is virus attacks in the intranet, you can try to connect the computer directly to the router to try whether the Internet and check the router's configuration is correct.
After the introduction of the above, everyone to the network suddenly break the net reason should have some understanding of it, when this happens, as long as the above steps to check, I believe you will be able to solve the reason for the line off, so that the network again normal operation.