When the user is using the computer to record, the microphone and the sound card connection are normal, but cannot carry on the recording. Now the integrated sound card is generally a full-duplex sound card, the recording part of the problem is very little chance. You can try to resolve them by following these steps.
1. Determine if the sound card driver is normal
In the first step, right-click My Computer, select Properties, and open System properties.
In the second step, in System Properties, select Device Manager in hardware.
In the third step, open Device Manager and open the sound, video, and game controllers if a yellow "?" appears. or "!" It is obvious that the card driver is not normal and can be reinstalled.
2. Detect whether the recording device is open
The computer can play the sound properly, the various connections are not wrong, most likely is not enabled recording device, you can use the following steps to process.
The first step, double-click the lower right corner of the small horn icon, open the "volume control."
In the second step, select options properties to open the Sound Properties dialog box.
In the third step, in the "Adjust volume", select "Recording" to confirm that the "microphone" status in the list below is checked.