1. Check if you have no permissions
R. Find the printer and right-click the "properties"-"security" tab in the pop-up menu to open the page settings. On the page, check whether the printer has set access permissions. If you find that the currently logged on system account does not have the print permission, change the permission to "allow", and then test whether the word document can be printed properly under the account.
2. Check whether the firewall program of the system is started, enable the security settings, and check whether Word is set to prohibit access to the printer. If it is changed to "allow", or disable the firewall program.
3. Check whether the printer driver is not installed. To use a printer on another computer, you must install the printer driver on your computer.
Well, the above are some of the issues regarding the abnormal use of the shared printer. I hope this tutorial will help you.