The southern project is handed over. The project summary report before I leave the project team

In the following article, some adopt Party A and Party B, some adopt the statements of us, the company, and the customer, and some adopt the stakeholders of the project. 1.1.1.1 Initial StageThis phase can also be refined into the preparation and planning phases. As a project manager, after the project intention is clear, the first thing to do is: Consult materials, determine assistants, and develop work plans. Materials can be consulted in two aspects: technical implementation of the system and business operations of the enterprise. the main work of the business operations assistant is to complement the project manager in terms of technology and business. The work plan of this phase is as follows: (in this project, our customers are the application maintenance personnel of the Technical Support Department) face-to-face communication: Understanding the customer's expectations and project awareness, understanding the customer's business, and further understanding of related technologies. All three aspects of the work are very important. The documents show that the project manager needs to know the difficulties and risks of the project and start to take measures to avoid risks. Determine the assistant to lay the foundation for the establishment of the project implementation team. The purpose of a work plan is to define a project (mainly Project Scope. Division of project phases and schedules). The role is to reach a consensus on all aspects of the project as much as possible, which will lay the foundation for the success of the project. If a project is not defined in detail, user requirements will be constantly changed and expanded, leading to a serious project expiration. Therefore, we recommend that you strictly define the project as much as possible to ensure the normal operation of the project to the maximum extent possible (even if the user does not sign the project, we can send an email or explanation to Party A to understand Party B's ideas, and eliminate differences ). As a team, you must know yourself and yourself. A confidant is to understand how much the team can do for the customer, how much it can do, and what it can't do for the moment. How to persuade the customer so that the customer can understand and accept our suggestions, it is necessary to clearly understand what the customer's evaluation criteria for the project are. Before design, you must first understand the customer's business. This can be done through Obtain - Confirm - Obtain - Confirm again ....... If the customer does not cooperate, you can communicate with the customer in various ways, or consult the business personnel of Party B and product introductions of other companies to obtain the maximum range. Of course, no matter whether the customer cooperates or not, we must Identifies key personnel of Party A and communicates with such personnel(This will provide a good foundation for the future work of the project ). To identify the customer's interest points, we need to find the point of interest, the combination of technology and business, because the technical staff and business staff are always a pair of contradictions. If these contradictions are not reconciled, even if the technology works well, the customer will pick various faults and lead to project failure. In short, Communication, communication, and re-Communication. In addition to communication with customers, there is another important thing: Let the company's top management pay attentionWith this, you can obtain as many resources as possible and support from the top level. Another one is Maintain good relationships and communication with other project stakeholdersIn our project, without the cooperation of the quality department and Support Department, our project will not go smoothly. For example, in the testing phase, the testing work of the Support Department is very serious and comprehensive. We think and test all the things that most customers can think of, so that we can go to the customer, except for a few new demands, there is almost no need for changes to the original system. For the Support Department, we have obtained a lot of business knowledge from them and the ideas of group customers, because after all, they are directly communicating with customers at the front-line, it provides us with a lot of materials to persuade our customers. 1.1.1.2 stage of executionAfter entering this stage, the project manager and assistant will be assigned and set up the implementation team. The advantage of this is that project information will not be lost and many problems and risks can be found in advance through communication between the two parties. At this stage, a very important task is Document. Document Content:Ø Document management specificationsØ Project Management DocumentØ Software Development DocumentationThrough these documents Ensure maximum retention of project information. After the above preparations and plans, the next task will be: select other members of the project team. Organize the project kickoff meeting to inform the project team of the project schedule and objectives, and confirm the responsibilities of each person (these need to be adjusted according to the actual situation in subsequent work ). In view of the fact that not every project member is familiar with all aspects, as a project manager, he must take full advantage of his or her technical skills to understand the business and technical familiarity of the project members at any time, and progress, and provide necessary guidance and help, and ultimately successfully circumvent the risks caused by project members' unfamiliar business and technical aspects. After the project kickoff meeting WBS And Project PlanSo that everyone can understand their responsibilities. When you encounter problems, you can raise them as soon as possible to avoid problems and risks at the earliest stage. After determining the personnel, plan, and WBS, we must adjust the plan and track risks and problems based on actual work conditions. However, communication is important. And Project and technology from the business perspectiveInstead of simply looking at technologies and projects. In addition, through the implementation of this project, we should first confirm the function, complete the function development, and then develop the interface to ensure the smooth development process. If you are not familiar with the business, you can quickly adjust the page under any form of pages. Based on my past experience, do not waste valuable time on the page, although the display of the page is also very important. Our project was developed within the company, so the progress was still relatively smooth. However, the customer's participation was greatly improved at the implementation stage, but it also brings obvious disadvantages (fortunately, we realized this problem before departure), because the participating customer staff will submit some modification requirements to the project team members at any time (because we are familiar with the business, the customer's modification requirements are often reflected in how to use the above). At the beginning, we were responsive to small issues. Later, we found that some requirements were necessary, but some were immature (fortunately, through communication, there is no change back and forth several times ). In this case, especially as the project progresses, the adverse effects on the project become greater and greater. In this case, the first thing we need to do is to persuade users not to modify it (it simply means that if the change has any impact on you, what impact will it have on the system, and so on, what will these bring to you in the end?) if the customer wants to change, they need to publish a report, and we propose a change plan and schedule so that the customer can confirm the priority of the change, let them realize how much we work. During project execution, the project team should attend the meeting for a period of time. Low tide periodInternal members also encountered some problems, such as the different work habits of each other and the influence of external factors, which adversely affected the working atmosphere of the project. What is the solution?Listen to the informal communication channels with all project members from the very beginning, and listen to their voices so that their emotions can be exclusive. Hold regular meetings to inform you of the project's progress, problems, and new plans. The atmosphere of the active project is occasionally used for dinner, so as not to hurt feelings ,....... Trust in establishing a fair and objective work environment, seeking for differences, and making every member feel respected. Fully trust everyone's abilities. Early communication with the end customers is a shortcut to maintain the relationship between Party A and Party B, so that users can correct the development direction in a timely manner (however, because of the long-term construction of such projects, this project is only a later stage, user to enter the project ). 1.1.1.3 end stageThe main tasks are project implementation, post-maintenance, preliminary acceptance, and final acceptance. For the future development of the company, documents should also be prepared and suggestions should be made for the development of software products for the company's leadership to make decisions, in order to continue to expand the market. One more thing I did not do in this project is to commend the project members for their work and final gathering. On the one hand, this is the recognition of the member's work, on the other hand, it is to improve the Member's sense of identity on the project, so that everyone has "Happy to come, returning to the ground". 1.1.1.4 summary and analysis of the project processIn my opinion, a project may encounter various problems during its implementation. evaluating whether a project is successful cannot only be based on the number of problems encountered and the amount of work required, the standard should be to implement pre-determined indicators on time and quality. This project also encountered many problems, such as: the first half of the project's initial stage and implementation stage, party A's "transitional participation" (resource problems) (conflicts among members) represents many solutions to these issues. The key is our attitude and whether we want to solve these problems, how to solve the problem. For example, the first one is to think about the problem from the customer's perspective and gain the customer's trust. In this way, the customer will think about the problem for you from your perspective. In fact, most customers are rational, and the question is whether everything we do during project implementation is in place. Resource problems. Strive for support from leaders, communicate with relevant departments, and cooperate with our work. When the original resources are not in place, we can find a replacement method, it is impossible for each project to have sufficient resources from start to end. Member conflict. Listening, communication, and trust. After talking about this, I focus on communication in project management, who are involved in communication, company leaders, project members, and customers. After the communication is complete, the problem will be solved, and risks will also be avoided.