The title setting and software setting of the frequently asked questions of the call-through screen software

With call-through call bounce screen softwareDue to different user proficiency in the software, encountered problemIt is also a variety, today call-through call bounce screen softwareOf Header SettingsAnd Software Setup IssuesTo give a detailed answer: (a) many call-through call bounce screen softwareNew users often encounter such problems, obviously the hardware has been installed, the software is all OK, why the phone still can't play screen display, or the client suddenly can not see the service side of the call situation, what is the reason? This is Software SettingsProblem, check it out. Software SettingsThe listening line number is not set or the listening line number is set incorrectly. Normally, listen for the line number within the Listening line number (note that the line number is not mistaken, the number of line numbers are separated by commas).

(Figure I)

(b) When viewing customer data, the visual effect is not good, there are always many and do not want to see the options appear in the field of view, not the first time to see what to see. At this point, you can set the title, in the "Data Center"---"Data management" window, click on the upper left corner of the blue Small earth icon, the title does not need to show the check box to remove the checkmark, if the title property does not need to show the title name, you can be labeled "ext" , double-click the title bar in front of the extended property to edit or delete it. (See Figure 2) If you want to adjust the title order, you can directly in the "Data Management" window hold the left mouse button, drag to adjust the title column to the desired location, and then bring up the Settings window, click on the right "save" button, re-open the "Data Management window" will find the title order has been replaced. (See Figure 2) If the supervisor in the work to check the customer's call situation, or to send the call record to other places, how simple to deal with it? call-through call bounce screen softwareSupport Call log Export to Excel file, directly click on the main interface " Header Settings"Window" To export the Excel (. csv) file, which is also handy for copying, for leaders or other colleagues to view the call history in a timely manner. (See Figure 2)

(Figure II)

Above is call-through call bounce screen softwareOf Software SettingsAnd Header SettingsProblems encountered in the resolution, I believe this introduction after encountering such a problem can be solved, about call-through call bounce screen softwareOther issues will be described in the following articles, you can also go to the relevant site consulting manual customer service.

The title and software settings of the Frequently asked questions about the pop-up call screen software