ThinkPad X1 Tablet install WebEx conferencing software on the 99% page or cannot detect microphone problems

Source: Internet
Author: User
Tags microsoft windows 10 install webex
Fault symptom:

 

When you install the Cisco WebEx application on the ThinkPad X1 Tablet machine, the program may stay on the 99% progress bar on the installation page for 3-10 minutes. After the installation is complete, the system microphone and other devices may not be detected in WebEx meetings.

 

Affected models:

 

ThinkPad X1 Tablet (20GG, 20GH)

 

Affected system:

 

In Microsoft Windows 8.1

 

Microsoft Windows 10


Procedure:

To solve this problem, we recommend that you follow these steps:

 

1. Follow these steps to change the camera video-related attributes in the registry:

 

Tip: It is risky to modify the registry. Back up important data in advance.

 

A) double-click "disable_camera_stability.zip" in the attachment and save the "Disable_Camera_Stability.reg" file to the local hard drive system folder (for example, C: emp)

 

B) double-click the "Disable_Camera_Stability.reg" file and select Yes to keep the registry settings.

 

C) remove the "Disable_Camera_Stability.reg" file after the settings are retained.

 

Note:: "Disable_Camera_Stability.reg" the camera's Digital Vibration Stability function is disabled. To enable this function, delete the following information in the registry: [HKEY_LOCAL_MACHINESoftwareWOW6432NodeIntelCamera]

 

2. Install the Intel SkyCam driver (version: 30.14251.7082.2627)

 

Http://support.lenovo.com/us/en/products/Tablets/ThinkPad-Tablet-Series/ThinkPad-X1-Tablet/downloads/DS112297

 

3. Install the Realtek WebEx sound card driver for WebEx users: (this driver reduces the stereo feature used by WebEx to ensure proper use of microphones in WebEx meetings)

 

Http://www.mediafire.com/download/la9m434z77pce2g/n1fa801w.exe

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.