Three big questions that customers often ask in conversations with customers who do not know SEO

As an optimization staff, I think more or less have taken the experience of SEO list, will inevitably encounter all kinds of customers, if you encounter some SEO customers also do, but encountered some do not understand SEO and demanding users, I think need more communication skills. Some people may be overwhelmed, and finally lost the list or because the customer's dissatisfaction and white work, but no way, since we have gone to optimize this road, we need to put a positive attitude to face. It doesn't matter if the deal is broken, but we can't lose the professionalism, professionalism, and integrity that seoer should have. The following author on a little summary of the 2012 years I encountered three types of common customers do not understand SEO questions.

　　Question one: can quickly on Baidu first page in a short time?

This is the author in this year has encountered one of the most common problems, as a Baidu optimization staff, we certainly want to rank the keyword as soon as possible to achieve customer satisfaction position. But a little understanding of SEO people should be aware of the so-called SEO is needed for a period of time to precipitate, this period of time by the site's own factors and keyword competition, such as the impact of the different sites of different keywords to get rankings are not the same. As the optimizer we can only give a approximate time. Some do not know SEO customers may be very impatient, or heard that there is "48 hours on the first Baidu ads" (2012 Baidu a ranking loophole), this mistake to think SEO is a handy can be completed work. It takes only a few days, even a few hours, to get where you want. It is possible that the so-called black Hat technology can help the site to get rankings in the short term, but the harm caused by this may be a long-term impact, for seoer or enterprises may be unbearable, to this from the professional professionalism of the author is the answer is "no".

When we encounter this kind of not understand the SEO customer how do we communicate? First, we can make a general SEO "literacy" action for customers, and then give the customer an estimate of the time required to achieve the effect. Generally speaking, some words with little competition are usually about three months. If our customers are more demanding on time, I think you can recommend this user area to do a bidding ad.

　Question two: You finish SEO can bring me how much benefit?

Will ask the customer must be those who do not understand the SEO and there are doubts about customers, they choose you are holding a try attitude. In fact, this is a reflection of a lot of customers for the wrong understanding of SEO, some customers will be SEO look too effective, too powerful. Even put a successful SEO and high income on the equal sign. To know how the SEO effect is only limited to the search engine marketing a branch. By SEO may help you attract the flow of the target users you want, but converting these flows to a large extent depends on the quality of your own products and the perfect pre-sales service.

In the face of this type of customer you choose to make a great deal of the effect of SEO, or to clarify the relationship between the customer? Looking at the current SEO ecosystem, we can see the choice of the former seoer or an overwhelming majority, because if not so that customers can not believe us. When the customer trusts us and we also complete the ranking work, the site has not much conversion rate, your original confidence will become a piece of paper lies. From the perspective of integrity as seoer we still have to show the limitations of SEO with customers, do not deified the SEO.

　　Question three: Can the price be cheaper?

If the SEO price is already a cabbage, in the pig to do a chain as long as a few cents, even some shout to a few cents, this is in this industry we feel particularly profound, because now do seo too rampant. Some customers for the price of the demand is already on the harsh fields. As an optimizer is also a person to support the family, SEO services are indeed very cheap today but do not represent free. The author has encountered some do not understand SEO customers will put forward the keyword ranking, but also to maintain a few months or even a year, and then constantly ask the price can be cheaper. What are we going to say about such "stingy" customers? The author's advice to the users is not to waste too much time.

The above is the author in 2012, SEO orders the longest encountered three kinds of customer problems, in general, regardless of whether these problems are reasonable or unreasonable, as an optimization staff we always have to uphold professionalism, professionalism, and should be honest. Hope that in 2013 can be better for all the customer service. This article source: Guo Crosstalk net http://www.laohe360.com/original, reprint please retain the source.