Thunder high-speed channel can not use how to do

Thunder high-speed channel can not use the solution:

I. Individual resources cannot be accelerated

Thunder High-speed channel acceleration is actually from the thunder of the server download resources, if just you downloaded resources are relatively unpopular, may be the thunder of the server and did not store these resources, at this time the high-speed channel can not use the acceleration.

It is recommended that you replace the resource connection download or try to use offline download acceleration, as long as the offline cloud 100% complete download can also retrieve the local accelerated download.

Ii. no acceleration of all resources

1. To verify the sudden occurrence of the problem, it is preferable to recommend reconnection to the network attempt.

(1) It is recommended to restart the Thunderbolt, and the large bandwidth of the program temporarily closed, such as the online buffer movie to close the Web page or play and suspend the download.

(2) Restart the computer and connect to the network attempt.

2. There are several days of the situation, you can skip the "first step" exclusion.

(1) Can judge the problem according to the network condition preliminarily;

If it is not a unique network (example: a network cable a person using their own, not through the router), such as Campus network, corporate network, community network, can consult the students around or whether the normal use of friends. If the colleagues and friends are not normal use, the current network must have the Thunderbolt restrictions or anomalies, the proposal to consult the internal network management and provide networks operators whether the Thunderbolt to make restrictions.

The 3.ping server address confirms that the server is connected properly.

(1) on the left of the computer click "Start"-"Run"---enter "cmd" OK-pop-up a black command box, then copy the following information, then in the Black Command box in the right key paste, click "Enter enter" or directly manually enter the command box click "Enter Enter" can also.

Ping client.manager.cdn.vip.xunlei.com

4. Depending on the information returned by Ping, there may be two possible results.

(1) The first result of the following figure, the return message is: The request timeout or English timed out, this situation indicates that the server can not be properly connected, the network is abnormal or to the high-speed channel server has blocked, restrictions.

Solution: You need to contact the network management or Internet operators to resolve the consultation, directly to the current Ping server address timeout can be.

(2) The second result is as follows, no problem, no timeout, but it's all task. The High Speed Channel button is gray.