About Tianya Delete stickers, notice of complaints
Statement:
In accordance with the law, the deletion of illegal information is a legal obligation of the tianya, the parties do not need to entrust a third party to complain, Tianya also did not cooperate with any intermediary agencies to carry out the business. If it is found to be a third party application, it is no longer accepted.
What is a reporting complaint?
In order to give the vast number of friends more detailed, professional services, as a fair and impartial network environment, users in the case of complaints, can be reflected in the specific situation to this site, this site will help you to solve the matter as soon as possible. Standard complaint process can make the site more convenient processing and effective management, so hope that users can strictly abide by friends.
How to report a complaint?
Send the complaint material to the Customer Service center and refresh the page to see the processing result.
1, the Enterprise information preparation is complete, please send the complaint material mail to: exin8com@163.com.
2, individual delete posts, please move to: http://bbs.tianya.cn/showinfo-56-3-0.html
At the same time, in order to quickly find your complaint material, please indicate the "Company \ Personal email Address" on the fax, and the "Company \ Personal name" is indicated in the mail title.
What do I need to do when I submit an application form for deletion?
Tianya receive your complaint material and verify the authenticity and legality of the complainant's identity and the content of the complaint, and hand it over to the relevant department as soon as possible. All you have to do is wait patiently for the result to be processed.
Note: In order to ensure that your problem can be dealt with in a timely manner, please submit the material in the first time, it is necessary to provide a true and effective, complete and clear material, so as not to cause your problem processing is not successful or inadmissible.
How to check the result of complaint?
We will deal with the complaint as soon as possible within the stipulated time, after you send out the material, refresh the post page to view the processing result.
Friendly tip: When your complaint has been successfully submitted, please wait patiently for the result. Repeated complaints or the submission of the same number of complaints, are not accepted.
Why is the post not deleted?
If this happens, there are several reasons:
1, page cache caused, please clean your own computer after the cache, and then refresh the page view.
(Clear cache Step: IE tool-internet option-general-Delete cookies and history browsing record-OK.) )
2, you submit the material may be incomplete, not clear, is considered invalid complaints, please fax + Mail to submit the material, or choose the way of delivery.
3, when you submit the material, and is regarded as invalid complaint, please submit the material again by mail.
4, Baidu or Google search site snapshot problem, please contact Baidu or Google Customer service processing.
Baidu or Google customer service contact information can refer to the following links:
Baidu Customer Service: http://tousu.baidu.com/webmaster/add/
Google Customer Service: https://www.google.com/webmasters/tools/removals?hl=zh-cn&pli=1
I am dissatisfied with the result of the complaint, what should I do?
If you are not satisfied with the results of the complaint, you can initiate a complaint against the result. (Warm tip: Please provide the specific name of the complainant (such as units or individuals), in order to facilitate customer service quick inquiries. )
About Tianya deletion form requirements
Delete posts to apply for special posts detailed description: (please read carefully before posting)
I. Scope of admissibility
This post only quickly accept the community involved in the disclosure of personal privacy, disinformation, defamation, serious personal attacks, the deletion of advertising applications, in addition to all inadmissible.
"Disclose personal privacy" post content directly related to personal name, home address, ID number, work units, private telephone details of personal privacy;
"Rumor, slander, serious personal attack" posts in the content of the name of the direct abuse, insult and so on. The mutual attack between the virtual IDs please move to the original posts in the section of the "version of the processing" column to reflect the situation;
"Advertising" violates the version of the rules of private ads to leave contact with the person (at the same time, the ID of the advertisement content to be handled according to the relevant provisions of the Community)
FAQ Note:
1, in addition to special sections or columns allowed, Tianya General section does not support not to encourage friends and marriage card (some of which are expressly prohibited such posts), if I posted related to the levy Friends (marriage) friends, and the initiative to leave contact with the responsibility of the person, this post is not accepted in principle.
Due to special reasons need to deal with, first of all should be submitted to the original owner of the application, a long-term (more than one months) has not dealt with the party can apply for this post to accept;
2, involving consumer, commercial, copyright, legal and other disputes, as well as the need to prove the material of personal complaints, corporate complaints, etc. please contact Tianya Customer service, this post is not entertained;
3, cancellation ID, blocked ID request and so on are not accepted;
4, for Tianya has deleted posts, but Baidu, Google and other search engines can still search the phenomenon, because Baidu Google and other search engines with the cache, such problems belong to Baidu Google, please contact Baidu Google, the end of the earth has no right to deal with, this post is inadmissible.
Second, format requirements
Application format:
Applicant:
Request Delete Post Link:
Reason for application: (must provide specific and reasonable reasons)
Have you read the user Complaint version management regulations and are willing to comply with the regulations:
Example:
Applicant: John
Request deletion post link: http://www.tianya.cn/publicforum/content/complaint/ 01f0ed613ab1399faf80a28513308acb/1/0/1.shtml
Application Reason: Malicious personal attack, infringement of personal privacy, etc.
Have you read the user Complaint version management regulations and are willing to comply with this requirement: is
① the applicant shall ensure that the information submitted is completely authentic;
② Delete application post only responsible for processing the active application for deletion of the transaction, if there is no application will be deleted posts, you can go to the "user complaints" version of the query, Please do not question the moderator.
Third, in order to your application can be entertained in time, please pay special attention to the following matters:
1, delete the application please send in the special post, the special post is not accepted;
2, please do not in the special post in the irrigation, where the special posts in the irrigation of the ID of all sealed this version of The Voice of the week;
3, To handle the business, please strictly abide by the rules and regulations, the completion of the application please patiently wait for the owner to accept the procedure;
4, for processed applications, should not be repeated submission, otherwise be deleted;
5, Tianya customer Service page http://service.tianya.cn/index.jsp
Once the post deletion is not restored, please be careful to apply for deletion!
This post is strictly prohibited irrigation, please work together, processing time is generally 7 working days.