Troubleshoot the "Microsoft Office Word has stopped working" issue

The system has updated several patches, prompting for reboot, because at that time is working, there is no immediate restart, open Word, and then go out for a while, back to find that has been automatically restarted, open Word found that there are two saved files, open a continue to work, do not remember to save the time or close when the discovery prompts OFFICE Word has stopped working, and given the features of MS Software, I reopened it and found it could not be opened. Then open and fix it, the opening is open, but the fault remains.

A few days ago there was a friend, word has an unusual fault. Because that friend is doing office work, so often use some office software. After using word many times, his Word2003 finally came to the wrong prompt: "Microsoft Office Word has stopped working." Later learned that he often shut down the computer when there is a bad habit, never shut down the application in turn, so directly shut down the computer. This may be the reason why word is corrupted and the word that appears stops working! He also deliberately cut a picture to me.

When I saw the picture he cut, I immediately associated myself with the problem that word was often encountered in XP before, and I asked him to try that solution. I didn't expect the results to work out, no more "word stopped working" prompt. Here to share some of the Win7 solution!

Word stops working with the following methods

Method one, double-click to open "Computer" in the upper right search box to enter "Normal.dot", at this time the Win7 system will automatically search for the name contains "Normal.dot" the name of the file, search results may have a lot of similar files, but you just need to find "C:\Users\ Administrator\appdata\roaming\microsoft\templates "Normal.dot" This file under the path, and then delete it.