Two-day "Process Management" training: key knowledge points

Source: Internet
Author: User

This training is really a lot of content, which we didn't think of before. I thought it was almost the same to tell us about the case and give us some practical experience based on the actual situation, however, there are still many theoretical foundations in process management. We often mention the father of Java and the father of process management xx ..., it's really interesting;

The main line of this training is: how to go deep into the process and optimize the process step by step? The following describes some of the key points in the training, mainly the principles, theories, and forms that the process management Godfather has studied. Some of them are really profound. Due to the time relationship, nowadays, many tables and charts are vague;
1. If you want to make changes to the process, you can make eight successful! Of course, the most important thing is whether the process reform has a sense of urgency. In some cases, it is also a feasible and short-term solution to make the process continue to deteriorate;
2. You need to set the goals to consider when optimizing the process! The goal setting should follow three principles: one is that the target cannot contain adv or adj, and the other is that it must follow S. m.a. r. t principle. As for the specific meaning of the principle, search for it by yourself. The third is that the goal must be an accurate description with an attribute;
3. Use the ASME form to find four suspicious activities in the process: Check, transport, delay, and storage;
4. Master the procedures and principles of Process Optimization Design: refers to the eseia table; the principle refers to the nine optimization principles of Dr. Hammer;
5. Use various statistical analysis tables as auxiliary tools;
6. Standardize the process, make good use of checklist, and concentrate the knowledge and experience in the process into the knowledge process diagram;
7. Examine the process from a higher perspective and clarify the company's two major processes: business processes and support processes;
8. Process List instance parsing and apqc process sorting;
9. How to Implement the process layer by layer, with parallel rights and responsibilities;
10. How to ensure the accurate implementation and implementation of the process in a long-term manner;

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