Unable to print after upgrading Windows 8 general Solution

The inability to use a printer is nothing more than a few situations: a printer failure, a device connection problem, and a driver error. However, from the above listed failures, the basic can be ruled out printer failures and device connectivity issues, so generally can be identified as a driver support issues. The basic idea of the solution is also simple, that is, you can update the driver to solve the solution. However, drive acquisition, update and installation have said, only to understand these problems, can most effectively solve the problem cannot print.

　　1. Print Drive System Update first attempt

When you plug a device into your computer, Windows 8 typically automatically checks for and installs the device driver. Windows automatically updates the driver when the system comes with a driver that does not meet the requirements. This calls for the current network.

Because Windows Update drivers need to be downloaded online, the first step is to ensure a smooth network. Most of us use the monthly router Internet or LAN, and then the network problem can be opened by double-clicking the Taskbar Network icon to enter the setting (Figure 1).

It is not always possible to update the drive smoothly, but it is also necessary to ensure that Automatic Updates are turned on because Windows uses system Automatic Updates to check for the latest drivers. In the system "settings → change computer settings" window, click "Update and Restore", and then click "Windows Update", the "choose to install the Update method" selected as the "Automatic installation of updates (recommended)" One, you can meet this requirement (Figure 2).

Small tip:

Perhaps after waiting for the system to download the driver, the printer is still unable to be driven. At this point, it is possible that the system does not properly install the download driver. In this case, you may need to manually install the downloaded driver update. Because in Windows updates, some optional updates will not be installed automatically, some of the problems during the installation of the driver, Windows will also suspend and notify the user to choose to install these updates, but if you ignore these prompts, although the driver is actually downloaded, but not installed, Therefore, it cannot play a role. In this case, you need to go to the Windows Update window, click Check for updates, under optional, click the downloaded driver, and click Install to install it (Figure 3). Note After installation, to reboot the system to enable the drive to take effect, choose Reboot from the Shutdown menu.

　　2. Update invalid official website seek to drive

If you are still unable to drive the printer with the above method, you can use the printer model, access the printer's official website, find the driver download on the technical Service channel, and download the corresponding driver by product type and model number (Figure 4).

Small tips:

If you have a newly purchased, non-branded printer, if you have a drive disc that is included with the printer, you may have a driver that supports Windows 8. For a computer without an optical drive, the drive disc can be packaged as an ISO file on another computer, and then copied to your computer, double-click the file directly under Windows 8.1, and create an optical drive directly to run the installation file Autorun or setup, Install the driver (Figure 5).

Some devices may be relatively old, not necessarily a suitable driver for the latest version of Windows, but this does not mean that the device should be scrapped under Windows 8.1 systems. Perhaps the master has solved or can solve this problem. At this point, we can find a way to solve the problem through two kinds of channels.

You can first find available scenarios through the system's Hardware and Device troubleshooter. Click "Search" in the Win+c pop-up floating panel, enter "Troubleshoot" and click "Hardware and Sound", then click "Use Printer" (Figure 6) and follow the prompts to see if it can be solved.

In addition, we can connect to the Microsoft Community Forum Hardware and Driver page (Http://dwz.cn/Dpy5A) to view or search other users ' questions about the device and if there are any available solutions. Of course, if you do not have the right answer, you can leave a detailed description of the situation, perhaps not to attract the best and enthusiastic people for your customized drive or solution it (Figure 7).

　　3. Compatibility mode or solve driver problem

If you can't find the latest version of the driver, you can also try to get the driver running in Windows 7 Compatibility mode from looking for a device driver under Windows 7, which may solve the problem.

Small tip:

In addition, you can install a Driver wizard, drive a life, and other dedicated driver management tools, connect and open the printer, use such tools to automatically scan the system print device, and then install the driver for the print device. Note the need for networked download drivers.