Use Ubuntu free software to enjoy excellent services

In general, there is no quality guarantee for the use of free software. You have to be responsible for the results (or difficulties encountered. What should we do? In June 7, Caninical (model) will launch a new global service called UbuntuAdvantage ("Ubuntu advantage"), which makes Ubuntu enterprise users "have a bottom in mind. This is a commercial service. It is a service that can be selected by users and is not mandatory. That is to say, for such services,

In general, there is no quality guarantee for the use of free software. You have to be responsible for the results (or difficulties encountered. What should we do?

In June 7, Caninical (model) will launch a new global service named "Ubuntu Advantage" ("Ubuntu Advantage"), which makes Ubuntu enterprise users "have a bottom in mind. This is a commercial service. It is a service that can be selected by users and is not mandatory. This means that for such services, Ubuntu users can choose whether or not. To put it bluntly, if you do not choose this service, you can also be an Ubuntu user. Some of us prefer to use software instead of paying for it, and do not want to enjoy this kind of commercial service (which costs a little money). This kind of selective service of Canonical (model, just like their "Mind" (don't charge anything, like a pie in the sky ).

According to the ISO official definition, there are four types of results (products) of human production activities: solid, stream, software and services. Software and Services are essentially different. Software must have a physical carrier that can be stored and replicated. While services do not have a physical carrier that can only be provided and consumed in a timely manner. As a result, services (as a kind of "product" in the human labor process) can also become a commodity, enter the commodity market, and conduct fair transactions. Of course, if a service is purchased or not bought, the initiative is on the customer's side. Even if the customer has such actual needs, he can not buy it.

A specific service must have a specific name to indicate its essential characteristics (such as service content, quantity, and quality ). As you know, Ubuntu server users and Desktop Users

The required service content and quality are very different. Of course, the cost is also different. This kind of new service is mainly provided for enterprise users. Generally, individual users of Ubuntu Desktop do not need any service support. If they encounter problems that they will not, they can ask "good people" in the Technical Forum. For details about the service content and billing standards, see "Canonical to offer new Ubuntu Linux business support options" in June 4.

A small and medium-sized enterprise that has deployed the Ubuntu System (of course, large state-owned enterprises are also included) will inevitably encounter unexpected difficulties and problems during actual operation and need to be solved in a timely manner, this sometimes requires external Help (Help, Care, or Aid ). However, it is different from having lost track on the street. You can solve this problem by asking others. If an enterprise has specific technical or legal problems, who can help solve them? Who can provide such commercial services?

In China, the large-scale deployment of Linux will certainly lead to a new "Linux service", and the latter will promote the former. This kind of "Linux service", which is produced by domestic demands, relies entirely on remote support from foreigners. It is far from nearly thirsty and must be solved on its own (also known as "self-resolution", for example, set up a technical lab .......). Services are independent, but software products are not necessarily independent ). ... Yesterday afternoon, the three of us went to KFC somewhere in Beijing to talk about the bright future of the "Linux service" in China. In the near future, there will be some actions.

Note: In the current international environment (especially considering the development status of free software), it is of great practical significance to provide the new "Ubuntu Advantage" Service (business, it is worth pondering by our domestic Linux counterparts. For enterprises, Ubuntu software can be used for free, and services must be provided at a cost (however, enterprises are still free to use or do not use such services ).