User friendly in your system?

Recently, we have completed a new system "lead query Management System ", this system ETL the data of finance, procurement, sales, CRM, HR, members, popularity and other systems into a data warehouse and then presents it through various reports. The system is oriented to the middle and high-level leaders of the group company to facilitate their query, management, and decision-making. In order to make this system easy, intuitive, and lively, we have been racking our brains and learning our minds. Advanced technologies available on the market are used: GIS, Silverlight, Flash, Ajax, etc. After several months of hard work, the project was finally completed, and we were confident that we could submit a satisfactory answer to the user this time.

At the product introduction meeting, we finally met everyone's expectations. leaders showed great interest in charts, lists, audios, videos, and lively and cute animated genie. They thought they were very distinctive. At the end of the meeting, the President commented: this system is novel and rich in content, but it is not user friendly. It has many features. It can be found only after two or three layers of menus. There is still some information, mouse over is required for display. We hope to make user friendly later.

Dizzy, this is not enough user friendly. What kind of system is user friendly? Is there a boundary for this demand? What's more, it's hard to make everyone talk about it?

Later, Google and Baidu turned over, as if there were few such discussions. Is this an obvious requirement that should naturally be met, not worth mentioning? Think about it. Imagine that since we learned to create tools and tools in the Age of tools, scientists and inventors did not create them for user friendliness? The development history of it fully proves this point: from DOS to Win32, Win95, Win98, Win2000, XP, and Vista, and the mobile devices that are entering people's lives step by step, from desktop systems to browser systems, from web1.0, 2.0 to Ria, isn't it all about improving user friendly?

What are the basic requirements of a system for user friendliness? First, we should start from the following aspects:

1. The business classification and functional module division of the system should be clearly understood so that users can see at a glance where the functions they need should be.

2. System terms should be specialized and popular, including functional modules, menu names, and data attributes, it is best to have a unified data dictionary approved by business experts. Every system and every person must follow the rule and cannot be a programmer or system analyst, if you want to get a name, you can get a name, and the systems are different and varied. If some functions are the same as those of common office systems (such as Office), it is better to name them the same.

3. The system has good performance and high speed. It has less interaction with the server, and the page should be refreshed or not refreshed as much as possible.

4. The color of a chart must be defined in a unified and standard manner. For example, there is a type of report that contains three series of data: Actual, budget, and achievement rate. The rule is yellow, which indicates "actual", blue indicates "budget", and light green indicates "achievement rate ", "Red" indicates the line between good and bad. Other similar reports are exactly the same.

5. If a bi report is available, its drill down, drill up, or related link functions must have a strong business logic and clear thinking. Otherwise, users may see a bit confused, confused.

6. The system's query and search functions are easy to use and practical.

7. UI color matching and font size should be tailored according to the characteristics of the target user group. For example, in the "leadership Query System" we introduced earlier, the end users are the middle-and high-level leaders of the company. Their average age is generally large, and the computer technology is not very good. Therefore, the default font size of the system is large, the color must be clear.

8. Horizontal and vertical scrolling of the interface must be used less or not. The same is true for tooltip. It is best to display the information directly. In fact, many users, I still don't know about this function. Especially when I first came into contact with this system, the tooltip function is more like a black hole.

9. The help instruction document should be clear and detailed. For some complex functions, if the relevant audio or video instruction documents can be matched, the effect may be more obvious.

10 ,......

The above is only my preliminary summary. There may be many other aspects to evaluate the friendliness of a system, and I hope to discuss it with netizens. It is estimated that many programmers, like me, are busy every day to catch up with the project and schedule, whether at the beginning or end of the project, few people sit down and think quietly: is our system user friendly? In fact, if you think more and do more, it may bring a better user experience and make your work more meaningful.