User Research (supplement)

Source: Internet
Author: User

User Research Report

Name: Xu Tian class: Letter 1201-1 Class No.: 20122912

Project Name: Smart Ordering

Project number

Research topic: Intelligent Food Demand Research

Interview Date: 2015.4.12

Research location: School entrance street side food stalls

Interview Department: Food stall vendors and students waiting in line to buy rice

Participant: {name, title, contact information, etc.}

Daily fast food 18931851538

Hip-Hop Fried rice 13831111673

Sister Zhang Yakiniku (grilled rice) 13785146887

Hand 1303-8 class Shangpeng 15732113431

Letter 1407-5 class Qiu Qi 15226591306

1. Purpose of the interview

To know if there is a food stall online service, whether there is this demand;

Students have the desire to order meals online, and what advice;

2. Key issues

What it means to launch this ordering software

3. Research Records

Table 1 Snack Vendors

Problem

Feedback

Suggestions

Do you usually have more people to buy food?

Not many people usually buy rice, but the peak period (for example, at noon) particularly

Busy at rush hour?

The peak is busy.

Can I order a meal in advance?

Pre-order meals available

How do I order a meal?

Order meals in a way that customers send their own text messages

Is it possible to order meals online?

If you can order meals online, you will use

What if the food is cold when the meal is ordered in advance?

Will cook according to the time required by the customer

Do you have a smart phone?

Smart phone, can install software

Table 2 My classmates!

Problem

Feedback

Suggestions

Do you usually come out to buy rice?

Not often, a part of people often

If the meal is not cold in advance, I hope to eat hot

Does it take long to get out for dinner?

Sometimes the time is very long, the peak person is particularly many, buys the meal after eats the meal not to have the time to take a nap to go to class

Would you like to order a meal in advance?

Want to order in advance, avoid rush hour, save time

Can I deliver a meal? If you could just send it to the dorm, it'd be great.

Do you have a meal in advance and don't worry about getting cold?

'll worry

Cook in a certain amount of time before you get the meal, or use the incubator

If you can order in advance online, will you use it?

will use

4. Problem Feedback

See above research form

5. Legacy issues

about delivery, but also according to the software after the launch of the response, demand to decide .

About some people ordered after the meal because something can not be taken in time to withdraw the problem, have not thought of a good way to solve

6. Related Information

Attached: Photo

User Research (supplement)

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