User Research Report
Name: Xu Tian class: Letter 1201-1 Class No.: 20122912
Project Name: Smart Ordering |
Project number |
Research topic: Intelligent Food Demand Research |
Interview Date: 2015.4.12 |
Research location: School entrance street side food stalls |
Interview Department: Food stall vendors and students waiting in line to buy rice |
Participant: {name, title, contact information, etc.} Daily fast food 18931851538 Hip-Hop Fried rice 13831111673 Sister Zhang Yakiniku (grilled rice) 13785146887 Hand 1303-8 class Shangpeng 15732113431 Letter 1407-5 class Qiu Qi 15226591306 |
1. Purpose of the interview
To know if there is a food stall online service, whether there is this demand;
Students have the desire to order meals online, and what advice;
2. Key issues
What it means to launch this ordering software
3. Research Records
Table 1 Snack Vendors
Problem |
Feedback |
Suggestions |
Do you usually have more people to buy food? |
Not many people usually buy rice, but the peak period (for example, at noon) particularly |
|
Busy at rush hour? |
The peak is busy. |
|
Can I order a meal in advance? |
Pre-order meals available |
|
How do I order a meal? |
Order meals in a way that customers send their own text messages |
|
Is it possible to order meals online? |
If you can order meals online, you will use |
|
What if the food is cold when the meal is ordered in advance? |
Will cook according to the time required by the customer |
|
Do you have a smart phone? |
Smart phone, can install software |
|
Table 2 My classmates!
Problem |
Feedback |
Suggestions |
Do you usually come out to buy rice? |
Not often, a part of people often |
If the meal is not cold in advance, I hope to eat hot |
Does it take long to get out for dinner? |
Sometimes the time is very long, the peak person is particularly many, buys the meal after eats the meal not to have the time to take a nap to go to class |
|
Would you like to order a meal in advance? |
Want to order in advance, avoid rush hour, save time |
Can I deliver a meal? If you could just send it to the dorm, it'd be great. |
Do you have a meal in advance and don't worry about getting cold? |
'll worry |
Cook in a certain amount of time before you get the meal, or use the incubator |
If you can order in advance online, will you use it? |
will use |
|
4. Problem Feedback
See above research form
5. Legacy issues
about delivery, but also according to the software after the launch of the response, demand to decide .
About some people ordered after the meal because something can not be taken in time to withdraw the problem, have not thought of a good way to solve
6. Related Information
Attached: Photo
User Research (supplement)