Using Windows Remote Assistance

There are 2 ways to initiate Windows Remote Assistance:

1. Message form

2.windows/msn Messager

We open the Start menu, select All Programs-Remote Assistance, point invite someone to help you, appear 2 choices

1.Windows Messanger

This need you and help you people have a msn/hotmail account, both sides after landing, you and his chat window to the right option to invite the other side for Remote Assistance, you will send an invitation message, the other point is determined, you will establish a connection

2.Email

You need to set your name and invitation expiration time, set the password, send the generated file as an attachment and password to the person who helped you, wait for him to open the file, enter a password, and establish a connection with you.

The connection is established, and you will see a window that says "XXXXX has accepted your invitation to connect to your computer." Would you like XXXXX to watch your screen and chat with you? You point yes, and then wait for the connection to complete, there will be a Remote Assistance window, the left area is chat area, the right is a function button, in turn to stop control, send files, start voice calls, settings, hang up. Help.

Each other's Remote Assistance window is the top row of buttons for gaining control, sending files, starting voice calls, setting up, hanging up, and helping. The left column for the text Exchange area, the right-hand window for the Whistler desktop, the left and right window in the middle of a hide small button, you can hide the window to the left. There are two buttons in the right window to toggle the scaling mode and the actual size.

This time, the other side gain control, your screen will appear, "XXXX wants to share your control, do you agree?" You point yes, he can control your machine just like his own machine, and everything he does you can see, you can also point to cancel control to terminate each other's control.

The last thing to say is that the Remote Assistance connection is based on the information inside the invitation to connect the computers of both sides, your IP address is not fixed, such as dial-up users, you are disconnected after the invitation, when you reconnect to the Internet, your ISP to you and assign a different IP than the last time you just on the invitation status page, Click the invitation you want to resend, and click Resend.