What do you do when you encounter a problem that word can't open?

Source: Internet
Author: User
Tags safe mode

Word doesn't open. The most common symptom is that when we open a Word document file, the file cannot be opened, and the Error prompt dialog box prompts: "Microsoft Office word has encountered a problem that needs to be closed." We apologize for the inconvenience caused by this. "Then you will see two actions to select" Send Error Report "and" Do not send ". If you choose do not send, the Word program closes automatically, then runs word again, and asks "Do you want to start Word in safe mode?" If you select Yes, you will enter Safe mode. In this mode, Word displays only the blank window, which needs to be opened manually before it can be displayed. If you choose No, Word will pop up this dialog box again, and keep looping. Encountered this situation a lot of office friends are very distressed, afraid of the file is not open, it is crazy, in fact, encountered this situation know the skill is very good to solve, but the general friend can find the cause of the problem.

  Word can't open solution one: delete Normal template file

First we have to show all the hidden files, and then delete the Normal template file in the Word installation document template file to do the following:

⒈normal template files generally default in the system disk (that is, C disk) is hidden files, so the first step to set up the computer file view, the system to hide the file to show it. Double click to open My Computer, click Tools--> Folder Options--> in the menu bar, cancel the check box before hide protected operating system files (recommended), and then check the show hidden files, folders, and drives. The following figure:

Set display system hidden files-word not open operation step One

⒉ after the first step, the following is simple, open the path: c:documents and Settingsadministratorapplication datamicrosofttemplates, you will see two files, "Normal" Delete it, as shown below.

Delete Normal template file-word not open step two

⒊ here is the end of the operation, we go to restart Word software to see whether the problem is easy to solve, if not yet, please use method two, Win7 system, some user feedback method is invalid, using method two can be resolved.

  Word can't open solution two: Delete blank template file

⒈ If method one is not available, then using this method can generally solve the problem, we introduced above, enter "Safe Mode". In this mode, Word will only display a blank window, and this time we choose the "file"--> of "menu bar" to create a new document operation, as shown below:

⒉ then we can see the "Templates on my Computer" in the New Document display window on the right as shown below:

⒊ as shown above, we click on "template on this machine", will go to the Word template selection box, the following figure, find and delete the following figure "Blank document" OK, the following figure:

⒋ as shown above, delete, blank document, and then close the exit, and then reopen word to find word turned on properly.

  Word can't open solution three: Reinstall Word software

Found a lot of friends in the word can not open after the word important document backup, and then uninstall the original Word software, reinstall Word software, and then open, we can also find word turned on normal, because the download of the word software is more cumbersome, so it is not recommended to use this method.

Word can't open solution four: System Restore or reinstall system

Choosing a System Restore or reinstall system is the ultimate solution to Word not open, but it is troublesome to choose a System Restore or reinstall a friend of the system to suggest that important Word document data and other important computer data should be backed up.

  Attention matters

About Word can not open the solution for everyone to introduce here, the author recommended that you use a method and method two relatively simple and fast, if it is not solve word can not open the problem to use method three or method four for everyone to solve the word can't open the Operation method.

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