What if the WAN port of the Broadband Router fails to be connected?

The WAN port of the Broadband Router cannot be connected, and the WAN port status of the router is always displayed. If this happens, consider the following:

1. Check whether the network physical line is correctly connected and whether the related devices are enabled and used properly.

2. confirm that the bandwidth account and password are entered correctly. Try or enter the vro management interface and click system tool-system log. If the following log is displayed, the bandwidth account password is incorrect:

3. If the bandwidth is connected to the network cable, you can try to change the WAN port rate, for example, 10 m full duplex, to improve the drive capability of the router.

4. The WAN port of the router cannot be connected. It may be because the carrier binds the MAC address of the computer and detects the MAC address of the router. Therefore, try to clone the MAC address.

5. You can try to upgrade the software version of The vro, restore the factory settings, and reconfigure it.

If none of the above methods can be solved, the customer can perform comparative testing. Take the vro to other environments for testing and check whether the router works properly to ensure that the hardware of the vro is correct. Alternatively, ask the customer whether the vro of other brands can work properly and determine whether the environment cannot use the vro normally.

The following describes how to configure the WAN port of a Broadband Router in an Internet cafe.

1. Change the WAN port rate of the router.

Log on to the vro Management Interface (192.168.0.1), and expand "Advanced Settings"> "WAN port parameter settings" in sequence ", on the right side of the page, select the corresponding speed mode (generally changed to 10 m full duplex) and save it, for example:

2. Clone the MAC address of the router

Log on to the vro management interface 192.168.0.1 → advanced settings → MAC address clone ---- click Clone MAC address, and then click Save.

The above is the reason why the WAN port of the router shows persistent connection and its solution. The network management can solve the problem quickly by following the above steps.