When starting the VMware USB arbitration service, the following error occurs: Error 31: The device connected to the system does not work.
Symptom: USB devices cannot be identified in VMware.
When starting the VMware USB arbitration service, the following error occurs: Error 31: The device connected to the system does not work.
Confirm: Go to the Event Viewer-> system. In the error message "when starting the VMware USB arbitration service, the following error occurs: Error 31: The device connected to the system does not work ." The preceding warning event contains a warning message in the format of "detected unrecognized USB driver (/driver/seehcri).". The seehcri. SYS file can be found in the Windows/system32/DRIVERS directory.
Cause: the VMware software does not recognize the seehcri. SYS driver.
Solution: Download autoruns for Windows v8.61
Bytes. Restart the system, go to the Device Manager, delete the USB device with a yellow exclamation mark, scan for hardware changes, and reinstall the driver.Program. Or directly delete the related application.