When the mouse is connected to the ThinkPad Docks pointer, a delay or interruption may occur.

Fault symptom:

Insert the mouse to the USB port and connect to another USB 3.0 device in the adjacent position. Moving the mouse pointer may delay or interrupt the pause.

Solution:

Affected model: ThinkPad

Affected system: All

The following devices must be included:

• ThinkPad X1 Wireless Touch Mouse

• ThinkPad USB 3.0 Ultra dock/Pro dock or other docks

Solution:

This problem is due to the design of Intel USB 3.0.

You can use the following methods to improve the situation:

• Move the mouse over another port

• Use USB extended cable

• Use the mouse in Bluetooth mode