Why can't I ...? Why won't... Work ?" What to do in case of problems

An Apache HTTP Server document can be seen as a general solution similar to a problem with a server program.

If you are having trouble with your Apache server software, you shoshould take the following steps:

Check the errorlog!

Apache tries to be helpful when it encounters a problem. in our cases, it will provide some details by writing one or more messages to the server error log. sometimes this is enough for you to diagnose and fix the problem yourself (such as file permissions or the like ). the default location of the error log is/usr/local/apache2/logs/error_log, But seeErrorLogDirective in your config files for the location on your server.

If you end up in any of the Support forums this is quite likely to be the first place they will ask you retrieve information from. please ensure you know where to find your errorlog. if you are unsure, the wiki pageHereCan give you some ideas where to look.

Consult the Wiki

The Apache HTTP Server WikiContains guides to solving implements common problems.

Check the Apache bug Database

Most problems that get reported to the Apache Group are recorded in Bug Database. Do notSubmit a new bug report until you have checked existing reports (open AndClosed) and asked about your problem in a user-support forum (see below). If you find that your issue has already been reported, please Don'tAdd a "Me, too" report.

Ask in a user support forum

Apache has an active community of users who are willing to share their knowledge. Fig in this community is usually the best and fastest way to get answers to your questions and problems.

Users Mailing List

# ApacheOnFreenode IRCIs also available for user support issues.

Please use the bug database for bugs!

If you 've gone through those steps above that are appropriate and have obtained no relief, then pleaseDoLet the httpd developers know about the problemLogging a bug report.

If your problem involves the server crashing and generating a core dump, pleaseInclude a backtrace(If possible ).

Transferred from

Http://httpd.apache.org/docs/2.2/faq/