1. Determine if we have stopped the GPRS Internet service on our mobile phone.
If you use mobile devices, you can call 10086, and China Unicom calls 10000.
2. I'm sure there is no problem with Method 1. We can try to reset the MMS parameters.
1. In the mobile phone status, find the [application] icon and click to enter.
2. Then we can find the "Settings" icon and click to go to the page, as shown in the following figure.
3. Click "more networks" to go to the page, as shown in the following figure.
4. Go to the network and click [mobile network], as shown in the following figure.
5. Here you will see an Access Point Name. Click it.
6. Click now as shown in the figure... and then [expand] -- "[reset to default value] will pop up, as shown in the red box below.
The phone is restarted.
3. Enable [mobile data ].
If the problem persists, follow these steps:
1. In the mobile phone standby status, we pull the top notification bar.
2. then let's see if [mobile data] is off. Let's click it to make it green, and then try to receive the MMS. If the MMS can be received normally, wait until the reception is complete, close [move data.
Well, if it's impossible to solve it, you can get where you buy a mobile phone and let them handle it.