First, account configuration
1, the main interface click "Tools"-"Account Management", select Account on the left, select "Server" on the right, check whether the incoming mail server (POP3/IMAP) is completed correctly.
2. Under "Server" page, find "Advanced", click to check the port and secure connection is set correctly.
Second, anti-virus software
Some anti-virus software mail monitoring function may cause foxmail unable to send and receive mail, please turn off the anti-virus software mail monitoring function, or temporarily disable anti-virus software to confirm.
Third, network and proxy settings
1. Unable to connect to the server due to network reasons. Check that your network environment is correct.
2, the main interface click "Tools"-"System Settings"-"Network" Check the Foxmail 7 mail client's system proxy settings are correct.
3, the main interface click "Tools"-"Account Management", select the account on the left, the right side select "Server", on the "server" page found "advanced"-"Proxy settings" to check whether the account set up a separate agent.
Iv. whether the Pop3/imap function of the account is enabled
Please confirm that the account has enabled the POP3/IMAP function, such as the Pop3/imap function of QQ mailbox is to be manually enabled (QQ Mailbox Top "Settings"-"Account"-"POP3/IMAP/SMTP service"), Yahoo mailbox POP3 function for the pay function, Please verify that it is enabled.
V. Gmail account POP3 Features
If you use the POP3 agreement to collect Gmail accounts, please pay special attention to the Gmail account of each message is only allowed to be pop once, not two, or the second pop the same message, if there are two or two times the same mail needs to process, it is recommended to replace the IMAP protocol.
Six, whether the server space is full
Confirm that the server space is full, and if it is full, you need to clean up the mail before you can charge.
Seven, whether the account has a flow limit policy
NetEase to other clients to charge 126, 163 mailbox, have to do IMAP traffic limit policy, specific details can call NetEase customer service to inquire about the details.
Eight, whether to modify the Hosts file, resulting in the account server IP is changed.
Ix. when you first receive a message from a Hotmail mailbox, you need to sign in to the Web mailbox confirmation action.