Why is there no record for emails sent by Outlook?

Fault symptom:
Why can't I find any records in the "sent emails" folder after I use Outlook to send emails?

Solution:
For this problem, we need to check whether the related settings are normal. The details are as follows:

For Outlook 2010
Open the "files" tab and click "options ".

 

 

In the options window, click"Email", Find and select"Keep a copy of the email in the sent email folder.".

 

 

 

For Outlook 2007

Open your mailbox and click"Tools"-"Option".

 

 

In thePreferred parameterOn the tab, clickEmail options"Button.

 

 

Find and select"Keep a copy of the email in the sent email folder."Option, press"OKSave the changes.