Failure phenomenon:
As long as we open the Micro-trust PC software then our camera can not be used, no matter what tools to open the use of the camera will have problems;
1, the use of micro-letter PC version of the video, the camera can not display images.
2, open qq--audio and video calls, also do not show the picture, there is no image of sound.
3, open the Lenovo settings--camera, showing the "camera is occupied."
cause Analysis: camera driver update after the exception
After updating the camera driver properties, driver provider: Sunplusit (3.5.7.13), the latest version of the driver has resolved the issue.
Solution:
1, can be the driving problem we just find the latest sound card driver or download a driver wizard to solve, of course, directly update the official website of the latest version of the camera driver;
2, in the Device Manager to open the camera properties-driver, select the "Fallback driver", and restart the computer after the problem is resolved.
All right, that's it. On the WIN10 system to open the micro-letter PC version of the camera is occupied by the problem of the solution, which from the cause analysis and troubleshooting are very good oh.
