Win7 Blue Screen code 1000008E solution
The problem reflects: Win7 computer in browsing the web when the blue screen, the use of the browser is IE 11,win7 blue screen code 008e, with a blue log information, please help solve.
The blue screen log is as follows:
The code is as follows:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [c:documents and Settingsadministrator desktop 71614-18203-01.dmp]
Mini Kernel Dump file:only registers and stack trace are available
Symbol Search Path is: * * * Invalid * * *
*********************************************************************
* symbol loading may unreliable without a symbol search path. *
* use. Symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use. Reload to refresh symbol locations. *
*************************************************************
Executable Search Path is:
*********************************************************************
* Symbols can not be loaded because symbol path isn't initialized. *
* *
* The Symbol Path can be set by: *
* Using the _NT_SYMBOL_PATH environment variable. *
* Using the-y argument when starting the debugger. *
* using. Sympath and. sympath+ *
*********************************************************************
Unable to load image Ntoskrnl.exe, Win32 error 0N2
Warning:unable to verify timestamp for Ntoskrnl.exe
Error:module load completed but symbols could not is loaded for Ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) free x86 compatible
Product:winnt, Suite:terminalserver Singleuserts
Machine Name:
Kernel base = 0x83e15000 PsLoadedModuleList = 0x83f5e5b0
Debug session time:wed June 02:24:00.417 2014 (gmt+8)
System uptime:0 days 4:08:35.290
*****************************************************************
* Symbols can not be loaded because symbol path isn't initialized. *
* *
* The Symbol Path can be set by: *
* Using the _NT_SYMBOL_PATH environment variable. *
* Using the-y argument when starting the debugger. *
* using. Sympath and. sympath+ *
*********************************************************************
Unable to load image Ntoskrnl.exe, Win32 error 0N2
Warning:unable to verify timestamp for Ntoskrnl.exe
Error:module load completed but symbols could not is loaded for Ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded Module List
............
Unable to load image Fltmgr.sys, Win32 error 0N2
Warning:unable to verify timestamp for Fltmgr.sys
Error:module load completed but symbols could not is loaded for Fltmgr.sys
Bugcheck Analysis * * * *!analyze-v to get detailed debugging Informa tion.
Bugcheck 1000008E, {c0000005, 89bca885, 9edd2714, 0}
Warning:unable to verify timestamp for Qutmdrv.sys
Error:module load completed but symbols could not is loaded for Qutmdrv.sys
Warning:unable to verify timestamp for Qqprotect.sys
Error:module load completed but symbols could not is loaded for Qqprotect.sys
Kernel symbols are wrong. Please fix symbols.
*****************************************************************
*** ***
*** ***
Your Debugger is not using the correct symbols * * *
*** ***
In order for this command to work properly, your symbol path * * *
Must point to. pdb files, have full type information. ***
*** ***
Certain. pdb files (such as the public OS symbols) does not * * * * * *
contain the required information. Contacts the group that * * *
Provided you have these symbols if your need this command to * * *
Work. ***
*** ***
Type REFERENCED:NT!_KPRCB * * *
*** ***
******************************************************************
Your Debugger is not using the correct symbols * * *
*** ***
In order for this command to work properly, your symbol path * * *
Must point to. pdb files, have full type information. ***
*** ***
Certain. pdb files (such as the public OS symbols) does not * * * * * *
contain the required information. Contacts the group that * * *
Provided you have these symbols if your need this command to * * *
Work. ***
*** ***
Type REFERENCED:NT!_KPRCB * * *
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
Your Debugger is not using the correct symbols * * *
*** ***
In order for this command to work properly, your symbol path * * *
Must point to. pdb files, have full type information. ***
*** ***
Certain. pdb files (such as the public OS symbols) does not * * * * * *
contain the required information. Contacts the group that * * *
Provided you have these symbols if your need this command to * * *
Work. ***
*** ***
Type REFERENCED:NT!_KPRCB * * *
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path isn't initialized. *
* *
* The Symbol Path can be set by: *
* Using the _NT_SYMBOL_PATH environment variable. *
* Using the-y argument when starting the debugger. *
* using. Sympath and. sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path isn't initialized. *
* *
* The Symbol Path can be set by: *
* Using the _NT_SYMBOL_PATH environment variable. *
* Using the-y argument when starting the debugger. *
* using. Sympath and. sympath+ *
*********************************************************************
Probably caused By:qutmdrv.sys (qutmdrv+cd12)
Followup:machineowner
---------
"Edit analysis and suggestions" after viewing the file to learn Qutmdrv.sys caused by.