Win7 Computer blue screen appears error code for bluescreen what to do

Detailed information is as follows:

Issue Event Name: BlueScreen

OS version: 6.1.7601.2.1.0.256.1

Regional Settings id:2052

For additional information about this issue:

bccode:1000007e

bcp1:c0000005

bcp2:8357163c

Bcp3:9018fc1c

bcp4:9018f800

OS version:6_1_7601

Service PACK:1_0

Product:256_1

Encounter the System blue screen This situation often occurs, the cause is also more, here for you recommend the following kinds of basic elimination methods:

When the computer has a blue screen failure, according to the following maintenance methods for maintenance.

1, first understand the blue screen before the computer situation and do the operation. If the computer in the CPU or memory, such as overclocking, blue screen, then the blue screen fault and overclocking, as long as the frequency back to normal.

2, if the computer in the CD-ROM drive is not normally opened to cause the blue screen, then the blue screen fault is due to the operation caused by misoperation, this fault will normally be CD-ROM into the optical drive, and then close the CD-ROM tray.

3, if the computer in a live Plug and unplug a device when the blue screen, the blue screen fault and live plug equipment, generally restart the computer can be restored.

4, if the computer in the use of an application software when the blue screen, then the blue screen fault may be caused by this program software, the general process software Uninstall, and then reinstall to remove the fault; if not, it may be the program software itself has errors, can not be used.

5, if the computer in the system after the blue screen, causing blue screen failure may be more, the need to gradually eliminate. First use anti-virus software to kill the virus, the elimination of the virus caused by the blue screen fault, if troubleshooting, it is the virus caused by the blue screen failure.

6, if it is still, restart the computer, and then use "Safe Mode" to start the computer, after starting to exit the system and then reboot to normal mode, if the exclusion is a system error caused by the blue screen failure.

7, if the failure is not excluded, then use the Backup registry to restore the Windows registry to a normal state, if troubleshooting, Windows registry Damage caused by the blue screen failure.

8, if the failure is not excluded, then use the Windows system, "Event Viewer" to find the cause of the error. Take the WINDOWS2000XP system as an example, first click the Control Panel/Administrative Tools/Event Viewer command, the Event Viewer window, and in the right window of the Event Viewer window, the system lists the events that use the computer. Then, focus on the date and time to check for events in system and application that have the type flag as "error". Then double-click the "Error" event, open the Event Properties dialog box for the error event, look for the cause of the error, and then fix the target.

Solution One

1, first confirm that your Windows7 system belongs to this reason caused by the shutdown of the blue screen automatically restart:

A. Blue screen Tip:

Technical information

stop:0x00000018 (0X00000000,0X983F2280,0X00000000,0XFFFFFFFF) * * *

Hpmobiledisk.sys-address 983f2280 base at 983c8000, Datestamp 45bf6474

Similar information

B. You used the win7 USB u disk encryption software in the system

2. Solution steps

A. Delete the X:windowssyetem32drivershpmobiledisk.sys file.

B. Go to Device Manager, click "Show Hidden Device" in menu "view" and go to "non Plug and Play driver" to find Hpmobiledisk to uninstall it

3. Restart to try, the first time may be blue screen, but again after the restart is gone, problem solving.

Workaround Two

Use Windebug to try, say the correct use Windebug to debug method

1, My Computer point right key point properties-"advanced-" start, the most of the following memory debug select the last item all, OK after reboot.

2, do not focus on the blue screen after the start, the system will save the entire memory content, and then automatically restart (if not automatically restart, may be due to your settings, please manually reboot).

3, find C:windowsminidump.

4, after installation, create a temporary directory, such as C:temp.

5, start WinDbg.

6, WinDbg interface: file-"Symbol file Path (ctrl+s) input

Srv*c:temp*http://msdl.microsoft.com/download/symbols, and then determine.

7, WinDbg interface: file-"open Crash Dump (ctrl+d), open c:windowsminidumpmini122208-01.dmp (the file name is changed with the date and different, in your computer will not show the same as me, Of course the file is also similar) after waiting for the prompt when the use!analyze-v to get detailed debugging information. After the typeface, enter the box below!analyze-v.

8. Wait for analysis completed, you can know what caused the error causes, according to the reasons suggested that repair can generally solve the problem.