recently, users of the WIN8 system, when updating Google's browser, the failure to update the service, and prompted: 0x00000000 error code. How to troubleshoot the WIN8 system Chrome update failure error code 0x00000000 problem.
The steps are as follows:
1, view the error message.
Click the "Customize and control Google Chrome" button in the upper-right corner of the browser, select "About Google Chrome", or type "chrome://chrome" directly into the browser's address bar.
2, open the Chrome cache directory.
Press Win+r to open the Run dialog box, copy the path that matches your system, and enter the cache directory.
For Windows Xp/server 2003, the cache directory is located at:
%userprofile%local settingsapplication Datagooglechromeuser Datadefaultcache
For Windows Vista version above, contains the server version, the cache directory is located at:
%userprofile%appdatalocalgooglechromeuser Datadefaultcache
3, delete the files in the cached directory.
First close the Chrome browser, press CTRL + A Select all files, press DELETE delete. If you are prompted for files that cannot be deleted, select Skip.
4, open the browser to update the page again.
Open the browser, type "Chrome://chrome" in the Address bar, and enter.
5, waiting for the installation to succeed.
When the installation is successful, you will be prompted to restart the browser, and the installation process can sometimes be slow.
6, restart the browser.