Windows 2000 blue screen crash troubleshooting

theoretically, 32-bit Windows 2000 won't crash, but this is just theory. Windows 2000 crashes when Windows 2000 crashes due to virus or Program mismatch between hardware and hardware drivers, the screen turns blue, and a stop fault prompt is displayed. The following describes the general stop troubleshooting methods and special stop troubleshooting methods respectively.

General stop troubleshooting
1. First, use the new anti-virus software to check for viruses on the computer.
2. If Windows 2000 can be started, check the information in Event Viewer to identify the device or driver that caused the fault. To start Event Viewer, choose start, set, control panel, Administrative Tools, event viewer, and system logs ".
3. If the computer cannot be started, try to start the computer in "safe mode" or "Last correct configuration" and then delete or disable newly installed additional programs or drivers. If the computer cannot be started in "safe mode", you can use the repair console. The repair console can disable some services, rename the device driver, repair the boot sector, or Master Boot records.
4. Remove the newly installed hardware devices (RAM, adapter, hard disk, modem, and so on ).
5. Make sure that the driver of the hardware device has been updated and the system has the latest BIOS.
6. Run system diagnostic tools provided by computer manufacturers, especially Memory checks.
7. Check the Microsoft compatible hardware list (HCL) to ensure that all hardware and drivers are compatible with Windows 2000. Hcl.txt is in the \ support folder of the Windows 2000 CD-ROM.
8. Disable the memory cache function in BIOS.
9. restart the computer. At the startup screen, press F8 to go to "Advanced startup options" and select "Last correct configuration ". (Note: use the "Last correct configuration" method to start the computer, and all the settings of the computer are reset to the configuration at the last successful startup .)
10. if you can access the Web, go to your knowledge base and enter "Stop" and the corresponding number at "type your keywords here" (if the stop message "Stop: 0x0000000a" appears ", you can enter "stop0x0000000a" Here) and press enter to find the solution to the stop problem.

Special exclusion

Stop message0x0000000a fault (device installed)
Common CauseThe driver uses an abnormal memory address.
1. If Windows 2000 can also be started, check the information displayed in the event viewer to identify the device or driver that caused the problem.
2. Disable or disable some newly installed drivers and delete newly installed additional programs.
3. Remove some newly installed hardware (RAM, adapter, hard disk, modem, etc ).
4. Make sure that the driver of the hardware device has been updated and the system has the latest BIOS.
5. Run system diagnostic tools provided by computer manufacturers, especially Memory checks.
6. Check the Microsoft compatible hardware list (HCL) to ensure that all hardware and drivers are compatible with Windows 2000.
7. Disable the memory cache function in BIOS.
8. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

Stop message0x0000000a fault (when a new device is added)
Common CauseThe driver uses an abnormal memory address.
1. During the installation process, when the screen prompts "the installer is checking the computer hardware configuration", Press F5 and select the appropriate computer type as prompted. For example, if the computer is a single processor, select "standard PC ".
2. Disable the memory cache function in BIOS.
3. Remove all adapter cards, disconnect all hardware devices that are not required to start the computer, and reinstall Windows 2000.
4. If the system is equipped with a SCSI adapter, ask the adapter vendor for the latest Windows 2000 driver, disable the synchronization negotiation function, and check the end header and the scsi id of the device.
5. If the system is equipped with an IDE device, set the IDE port to primary. Check the Master/Slave/only settings of the IDE device. Remove all other ide devices except hard disks.
6. Run system diagnostic tools provided by computer manufacturers, especially Memory checks.
7. Check the Microsoft compatible hardware list (HCL) to ensure that all hardware and drivers are compatible with Windows 2000.
8. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

Stop message0x0000001e fault
1. check whether there is sufficient disk space, especially new installation.
2. Disable the drivers displayed in the stop message and all newly installed drivers.
3. If the video driver is not provided by Microsoft, try to switch to the standard VGA driver or the appropriate driver supported by Windows 2000.
4. Ensure that the system has the latest BIOS.
5. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

Stop message0x00000023 and 0x00000024 faults
Common CauseSerious drive fragmentation, overloaded file I/O, third-party drive image software, or some anti-virus software errors.
1. Disable some anti-virus software or backup programs and disable all fragment applications.
2. Run chkdsk/F to repair the hard drive and restart the computer.
3. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

Stop message0x0000002e fault
Common CauseThe parity check in the system memory is incorrect.
1. Run system diagnostic tools provided by computer manufacturers, especially Memory checks.
2. Disable the memory cache function in BIOS.
3. Try to start in "security mode. If safe mode can start the computer, try to change to the standard VGA driver. If this problem cannot be solved, you may need to use another video adapter. Compatible video adapter is listed in the compatible hardware list.
4. Make sure that the driver of the hardware device has been updated and the system has the latest BIOS.
5. Remove some newly installed hardware (RAM, adapter, hard disk, modem, etc ).
6. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

Stop message0x0000003f fault
Common CauseThe driver is not completely cleared.
1. delete some newly installed software, including backup tools or disk tools, such as fragment and anti-virus software.

Stop message0x00000058 fault
Common CauseAn error occurs in the primary drive of the fault tolerance set.
1. boot the computer from the image (second) system drive with a Windows 2000 boot floppy disk.
2. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

Stop message0x0000007b fault
Common CauseA problem occurs during the initialization of the I/O system (usually the boot drive or file system ).
1. check whether there is a virus on the computer. This stop message usually appears when the boot sector has a virus.
2. Use the repair console to repair the drive.
3. Remove the newly installed hard drive or controller.
4. If the system is equipped with a SCSI adapter, ask the adapter vendor for the latest Windows 2000 driver, disable the synchronization negotiation function, and check the end header and the scsi id of the device.
5. If the system is equipped with an IDE device, set the IDE port to primary. Check the Master/Slave/only settings of the IDE device. Remove all other ide devices except hard disks.
6. Run chkdsk. If the chkdsk cannot be started in Windows 2000, you must remove the hard disk and connect it to another Windows 2000 system. Then run the chkdsk command to check the hard disk.
7. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

Stop message0x0000007f fault
Common CauseHardware or software problems. A common cause is hardware failure.
1. Run system diagnostic tools provided by computer manufacturers, especially Memory checks. This stop message is often displayed when memory allocation is incorrect or incorrect.
2. Disable the memory cache function in BIOS.
3. Try removing or replacing hardware: Ram, controller, adapter, modem, and other peripheral devices.
4. Check the Microsoft compatible hardware list (HCL) to ensure that all hardware and drivers are compatible with Windows 2000. This problem may be caused by an incompatible motherboard.
5. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".