Windows phone phone does not recognize the SIM/SD card, what to do

SIM card not recognized by mobile phone

1 Please confirm that all SIM cards are not recognized;

2 if not, suggest to the dot to change a sim card try;

3 If all of the SIM card is not recognized, please try to restart or restore the factory settings;

4 if not resolved please go to the nearest Huawei repair network detection.

cell phone does not recognize SD card

1, please try the SD card, and the SD card in other models to try to use, to confirm that the SD card is damaged or compatibility problem;

2 If other cards can be used on W1, this card can also be used on other models, may be the WP system is not compatible with the SD card, please replace a WP supported SD card. (currently W1 unsupported SD card types are: Adata 4G class6, Adata 8G class6, Adata 16G class6, Pretec 8G class6, transcend 4G class6, transcend class 4, transcend CLASS6);

3 If the phone all the SD card can not identify, please try to restore the phone factory settings, and the SD card format after the test, if not yet, please go to the nearest repair network repair.