Causes for:
Word Common template file Normal.dot error. It is possible that the word plug-in such as Acrobat Reader, PowerWord, and so on writes the content to the Normal.dot file to produce the conflict, is not caused by the virus.
A workaround for word to start in safe mode
1, double click "My Computer"-Tools-Folder Options-View-Set the properties of the "hidden Files and folders" option to "Show All files and folders" and then OK.
2, open the path c:documents and settingsadministratorapplication datamicrosofttemplates, delete the following "Normal.dot".
add another kind of Word Startup error:
If the error message that appears when you open Word is a signature error, Pintlgnt. An error occurred in the IME, which may have been caused by uninstalling the Microsoft Pinyin Input method, which is the same as typing "regsvr32/u pintlgnt" in "Run" in the Start menu. IME "to resolve
In addition, if the above solution can be attempted