Yi Xie software http://www.ecollab.com.cn
The workflow management system is a system that defines, manages, and executes workflows through software execution driven by the formal representation of workflows ", its main goal is to manage the order of activities in the business process and the call of corresponding human resources or information resources related to the activities, so as to automate the business process.
In the daily work of an enterprise, most of them belong to the process work, such as the hierarchical approval of the business, various application forms, Document Signing and review, and business processing. Using modern technical means to automate and effectively manage complicated and complex business processes in an enterprise is a problem that needs to be solved by workflows.
In the traditional system design mode, business processes are encoded in the application system. When the business process and organizational structure change, the system needs to be significantly modified, or even redesign. In fact, changes in business processes are the main cause of failure in many application systems.
The appearance of the workflow management system changes the above situation. Application system developers analyze and design business processes in a visualized manner, and connect each application module together. When the organizational structure and business process change, the original application can be rarely modified or even not modified, you can adapt to changes by adjusting or redefining the workflow appropriately.
Using the workflow management system has the following advantages:
L To improve system flexibility and adapt to changes in business processes, one of the important tasks of building various information systems is to discover users' work flows and conduct analysis and modeling, it is embodied in the design of the information system.
L Enterprises are constantly reforming their work processes over time, so that all departments can better utilize their service functions and improve work efficiency.
L To improve the efficiency of enterprises, many processes in the automation process will save some unnecessary steps.
L Better process control, improved business process management through standard working methods and tracking and auditing
L Cross-process software control allows the process to be flexibly designed according to the business.
L The improvement of business processes and the focus on processes tend to be smooth and simple.
Necessity for enterprises to establish workflow-based collaboration software
1. Starting from IT planning
The informatization construction of enterprises has gradually changed from the previous Passive Construction of IT departments by business departments to the active planning of IT departments from the perspective of the entire enterprise. The result of passive informatization construction is that a large number of "plum blossom piles" are generated inside the enterprise, making it an information island inside the Enterprise. Active planning has greatly improved this situation. Through active planning, various business systems are no longer isolated from each other, isolated from each other, or even repeated construction.
For the construction of process enterprises, an important goal in the IT planning process is "Enterprise Process Integration". To achieve this goal, "Workflow Platform" can be said to be indispensable. From the perspective of IT planning, how can we choose a suitable workflow platform?
1) whether it meets the needs of short-term and long-term planning
Since it planning generally involves at least 3 to 3 Informatization ~ 5 years of planning, we need to consider whether the workflow product meets the business needs in the short term, and whether the workflow product can meet the long-term needs of enterprise business development.
Short-term business needs are generally relatively clear. These systems are often required to be built immediately due to the needs of enterprise business development. Therefore, the requirements for IT systems are very specific.
In it planning, future business needs are often unpredictable. However, it is crucial to select a workflow product.
2) It operation workflows supporting the entire process
Currently, most of the workflow products on the market are developed by industry application software Integrators for their own use. Most of these workflow products are specifically developed for a certain type of business systems (such as OA) and cannot be applied to other business systems. In addition, the ease-of-use and functional completeness of such workflow products are not guaranteed. Therefore, such dedicated workflows cannot support it operations of the entire process enterprise.
As a workflow platform to run on the entire enterprise IT system, it must have good versatility and adaptability. For example, a workflow platform can not only be used to support the operation of the enterprise's internal OA system, it also supports enterprise business systems.
2. Starting from business needs
A very important basis of the workflow platform is whether it can meet the needs of the business system. The business needs of modern enterprises have the following characteristics:
1) Frequent launch of new products and services
The market is an extremely competitive market. With the increasing competition, the frequency of new products is getting higher and higher.
The frequent launch of these new products and services requires the IT system to respond quickly to improve business agility. For processes-oriented systems, the flexibility and adaptability of workflow products are particularly important. If the workflow platform does not support rapid business changes, it will greatly affect the launch of new business, and ultimately affect the competitiveness of enterprises in the market.
2) Massive Data and high concurrency
3) cross-organization of business processes
Because many enterprises are matrix organizations, cross-department (including level-level and lower-level) Cross-department and reciprocating circulation is often required in the internal document processing process of enterprises. Even a lot of texts interact between independent systems of different departments.
4) high requirements for Process flexibility
Enterprise processes require a high degree of flexibility. A single process usually needs to run multiple rounds to complete. Sometimes, before the process fails to be solidified, the process is required to flow in any order without being controlled by the logic of the process itself (that is, the so-called free flow ).
In addition, there are flexible requirements for document approval rules, signatures, return, review, supervision and supervision, and organization position settings.
5) Strict permission Control
Strict permission control is imposed on document processing in each step. For example, some people can only view different documents in the same process, but cannot approve and sign the documents. The same Handler has different permissions on documents in different process stages. Some even require that some documents be accessible only, but cannot be copied to a local copy. These requirements need to be investigated when selecting a workflow engine.
6) high security and confidentiality requirements
Document circulation in an enterprise involves confidential information of the enterprise. Therefore, it is required that the document should be absolutely secure during the circulation process, so that it cannot be illegally stolen by hackers.
The Intelligent Collaborative Management Software of Yi Xie realizes the management, control and automation of business processes, and has the following features:
By dividing a specific task into multiple tasks and roles, you can use certain rules and processes to constrain the execution and monitoring of these tasks, so as to improve the production, operation, and management level of enterprises.
Define and manage workflows, and execute workflow instances according to the predefined workflow logic in the computer.
The system has advanced functions comparable to similar software, and has some notable characteristics in line with China's national conditions, as follows:
1) Powerful workflow engine
The workflow engine is the core function of the workflow management software. It is mainly used to explain and execute various workflows, schedule, distribute, and manage tasks.
The engine not only supports the flow of sequential flows, but also supports branches, concurrency, loops, subprocesses (synchronous and asynchronous), and activity sets. conditions can be defined on the branches, the system automatically transfers data based on conditions. You can also set logical relationships between conditional transfers. In concurrent transfers, multiple active nodes can be activated at the same time. On some active nodes, you can also create a sub-process to complete the task.
Intelligent collaborative management of the Yi Association also provides free streams and supports asynchronous transfer of free streams.
2) Free workflow definition
The graphic process definition tool provided by the process editor is simple and easy to use, allowing you to easily complete the process definition work with simple drag and drop operations, you can also use the defined components to quickly define a business process.
The Intelligent collaborative management of the Yi Association has made it possible to define the workflow of a single employee, department, and transaction at will, and to define the workflow of a group. ProcedureCodeTo make the system more flexible and scalable. The workflow steps are unrestricted, and the workflow transactions are unrestricted.
3) free form definition
The Intelligent collaborative management of the Yi Association has made it possible to design the form users involved in any workflow on their own, greatly enhancing the flexibility and scalability of the system.
4) Real-time business monitoring
Users with relevant permissions can monitor the approval status during the business flow process in real time.
5) flexible organization, employee settings, and permission management
WFM combines the user management module to quickly define and modify the organizational structure and personnel collaboration relationship of an enterprise, and set user roles and permissions.
6) manage tasks as clues
All work can be divided into single tasks or combined tasks, and each task can be set freely. Workflow management WFM users only need to open the event task center to view and manage all the to-do tasks. Based on the task execution, you can perform performance evaluation and process improvement suggestions on the part of responsibilities and individuals of the task.
7) Multiple message reminder Methods
Workflow management WFM-related messages, including to-do tasks, request for approval and other messages, can use online system short messages, offline reminders, etc, the reminder and processing result are automatically fed back to the workflow management data.