12306 Booking System upgraded 6 times in 10 said it would not cooperate with the company

Yesterday, the railway department began selling tickets for the September 30 "Mid-Autumn Festival" via internet and telephone. According to the railway Shanghai Station forecast, September 30 is expected to send 346,000 passengers. At the peak of this wave of ticket purchases, 12306 sites yesterday "jammed" still. Visitor complains: The network buys the ticket system new implementation "The Force queues" function, as if has moved the railway station's troop to the net.

Railway ticketing system from research and development to birth, 10 years after 6 upgrades, from the manual sale of cardboard tickets to achieve real-name ticketing, electronic tickets and electronic payments, but the train ticket "one vote difficult" essence has not changed.

Move the train station to the Internet

"Line up! Who's in line?" Yesterday 11:10 noon, Netizen "anchor Xiao Mohan" in their own microblog posted screenshots, above show "ticket status for waiting in line, still need to wait more than 30 minutes."

After several twists and turns, the Netizen finally successfully bought the ticket yesterday afternoon, "the morning began to line up, the afternoon to the office was not open 12306 Web site, finally opened the discovery of my order has not ... So I booked the ticket again and queued up, and finally I paid the last 4 o'clock in the afternoon. ”

But more ticket buyers are less "smooth" than she is. It is reported that the 12306 purchase ticket site in Sunday completed a new round of upgrades, but many users reflect that after the upgrade users can be forced to purchase tickets queue, because the system has many loopholes, queuing after the probability of failure to buy a lot. For a time, inefficient 12306 purchase ticket website became the object of the user spit slot.

"Today, more than 1495 passengers have already submitted the booking request before you submit the request, and you may have no ticket to process your submission." A passenger on the September 29 Beijing west to Urumqi T69 train, encountered the embarrassing encounter. Click "OK", the waiting time is a bottomless pit, maybe there is no ticket may be, click "Cancel", will only be more in line, and may not be able to paint a new page. Visitors complained: "12306 site just to the railway station's team moved to the Internet, ' one vote difficult to ask ' the essence has not changed. ”

In order to verify that the Netizen's statement is true, the morning paper reporters in yesterday morning, afternoon and night several times to try to login 12306 tickets, in addition to the morning successfully login, other all show system access too large can not log in.

"Have confidence to solve the problem"

In fact, the 12306 site booking system at the beginning of the launch of the frequency of visits are too large paralysis of the embarrassment. At a press conference this January, the vice minister of Railways, Hu, said the number of registered users in 12306 sites exceeded 10 million, with a daily average of more than 1 billion visits from January 1 to January 7.

Regarding the dissatisfaction of the passengers, Ministry of Railways related Personage discloses, the department to the electronic ticketing system's attitude is "admits insufficient, strives to improve," the time of this year Spring Festival travel Summary, the related leadership requests the team to continue to solve the technical problem. ”

Recently, the Web site has been questioned the existence of a ticket. In this respect, the Ministry of Railways said: "The Ministry of Railways 10 years ago in the institute set up a task group, the development of electronic booking system." The railroad has the confidence to solve the problems that arise. ”

According to the introduction, 12306 Internet Ticketing system is based on China Railway ticket sales and reservation system (ticket system) this core system construction. The ticketing system has completed 6 upgrades during the more than 10-year operation: 1.0 version of the implementation of computer ticketing replaced by manual cardboard tickets, 2.0 version of the regional network to achieve, 3.0 version of the implementation of the national network ticketing, 4.0 version of the realization of the settlement with the clearing system docking, 5.0 version to achieve the seat reuse and sharing, 5.2 version of the real-name ticketing , electronic tickets and electronic payments.

The website does not cooperate with the enterprise

Online booking "National Day" tickets, more change car seat number, the end of the month to introduce mobile phone ticketing business ... The railway department recently launched a series of convenience measures, but let the passengers worry that even a site is not good, how can we ensure that "mobile phone ticket purchase" and other new business projects will not "jam"?

During the Spring Festival, some netizens suggested that the railway department could cooperate with the electric business platform and use the latter's technology and management experience to make the 12306 ticketing website well. Ctrip CEO fan once said on Weibo, "Let's open the ticket to help Tiero improve the image, the ticket is already market-oriented, why can't the high-speed rail open?"

The railway electronic ticketing system is mainly responsible for the Institute of Railway Science Electronics. On the question of why it is not working with mature e-business systems in China, an electronics researcher told the Morning Post: "Our 12306 sites are non-profit, do not work with commercial companies, and we have confidence in our technology." ”

Online booking "National Day" tickets, more change car seat number, the end of the month to introduce mobile phone ticketing business ... The recent introduction of a series of convenience measures by the railway Department has worried travellers that even a website is not well built, how can it ensure that the new business will not "jam"?