2013 (top) China online group buy ten Complaints website released

(China e-Commerce Research Center) in the first half of 2013, the group buying industry continued to shuffle stage, large group buy site still encounter trust crisis, refund potential rules, account theft and other issues frequently. In addition, some small group purchase sites everywhere "shooting", collection does not ship, and even the volume of absconded, group buying industry integrity problem is still more serious. According to the well-known E-commerce Research Institute of China's E-commerce Research Center (100ec.cn) August 21 released the "2013 (on) China E-commerce user experience and Complaints Monitoring report" shows that 2013 (on) online group purchase complaints accounted for 13.15% of all e-commerce complaints, Although compared to the same period last year, the proportion of decline, but still the user complaints hot spot. Data show: 2013 (on), in the national group purchase site complaints accounted for, glutinous rice NET, handle net, litters Regiment, American Regiment NET, gathers us excellent product, seated net, ally buys, Gao Peng Group, like Regiment, 58 group purchase 2.3%, are selected "2013 (on) Chinese network shopping ten complaints website". In addition, China Electronic Commerce Research Center special researcher, Guangdong former sea law firm Wang Xiaomin Lawyers think: From the point of view of the group, although usually only provide network service platform, but as a professional group purchase information Publishers, it should be published on the purchase information and the authenticity and legality of the Merchant identity Review. When there are obvious false propaganda and other illegal information, the group purchase site should inform the merchant to modify or delete, or even terminate the purchase and sale of business cooperation. Otherwise, consumers suffer losses, the group buying site also has a direct responsibility, consumers should be related to compensation. (Text/Livia)