KeywordsVery online shopping industry however online shopping
The annual 315 International Consumer Rights Day is coming. Many manufacturers are starting to get nervous. However, it is estimated that the majority of complaints today may be online shopping.
http://www.aliyun.com/zixun/aggregation/6298.html "> Internet rapid Development, and in recent years e-commerce like a supersonic aircraft, within a few years it seems that all enterprises have to do e-commerce." More people like online shopping, lots of things are bought on the internet, clothes and shoes, even household appliances and toilet paper. Such a large number of transactions, so that people in the industry excited, but also reflects a lot of problems.
Because it is a net purchase, online purchase and payment. We can only see a picture of the product. Many businesses on the "cottage" "genuine" "mixed" sales, the old things refurbished treatment, or directly change a cottage to hang authentic brand. Such a way can often be cheated by sellers, because the picture is the same, but we have received the things have actually been changed.
A lot of online shopping products after-sales service is a key point of complaint. Many people find themselves bought products but after the goods and they actually see different, so choose to return. But a lot of returns don't follow. Businesses do not give refunds or call. Many consumers can think of themselves as unlucky.
And along with the electric dealer Crazy Promotion is the netizen successive complaints, the broad user hot spot complaint type is the slow delivery, the refund is difficult, the product quality is bad, the false promotion and so on.
In a variety of consumer mall flooding era, we consumers on the one hand to identify good businessmen, on the other hand, we need legal integrity to safeguard our rights and interests. 315 is to put the problem out, but not only today, the merchant will promise or give a reply, more is to bring their future development to pay attention to brand and user experience. I believe that the creation of a healthy and safe consumption environment should also build a long-term consumer protection mechanism, strengthen the daily supervision system construction, and increase the investigation and enforcement, improve the illegal costs.
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